Reorder Master ‑ Repeat Orders
Reorder Master: Shopify Reorder Repeat Order, Email Reminder
Rating
5.0
feedback
56
chart
#1,474
All reviews
Review RSS Feed
April 2, 2023
Easy to install but the buttons looked a bit "messy" (we're using a Shopify 2.0 theme and this is not unusual). Asked the team if they could help and it was rectified in a matter of hours. Am yet to promote the customers and they've already started using it. Very pleased. Thanks!
Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both. Regards,
Feb. 14, 2023
They will set it up for you. Easiest app installation yet. Customer service is very responsive, friendly, and helpful. I would definitely recommend this app to anyone who has lots of repeat customers.
Thank you for the great review! We are very pleased to hear that our customer service was so helpful and that installation was so smooth and easy. We appreciate your recommendation and if there is anything we can do to make your experience even better, please do not hesitate to contact us. Thank you again for your feedback!
Jan. 2, 2023
So far so good. Support is awesome, fast and responsive. Got the set up completed for us and looking how we wanted. We are going to test this app for the next few days to be sure it's working with our other installed apps. Very happy to have found this option for our store. Thanks to Amit for all the help!
We're thrilled to hear that you're happy with your experience so far. App support is incredibly important to us, and we're glad that our team was able to provide you with the assistance you needed and have your store set up exactly as you wanted. Best of luck testing the app with your other installed apps - please let us know if there's anything else we can do to help. Thanks again for your review, and a special thanks to Amit for getting you started.
Sept. 20, 2022
Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!
Thank you for such a great review! We are so glad to hear that our customer service team went out of their way to help you integrate our App onto your website. It is always our goal to provide exemplary service and it appears that was achieved! We look forward to continuing to provide you with the same level of quality service.
Aug. 19, 2022
Top Service und ein super Support. Wirklich zu empfehlen. Die Kunden lieben die Reorder-Funktion ebenfalls.
Thank you for taking the time to leave us your honest review and your warm words bring joy to our hearts. Should you need further help, don't hesitate to reach us back.
Aug. 11, 2022
Really helpful support and great app! I would recommend to anyone looking for a good way for customers to reorder
Thank you for taking your time to leave us your honest review and your warm words bring joy to our hearts. Should you need further help, don't hesitate to reach us back.
June 30, 2022
Great app! The Hulk team provides excellent customer service and seamless install and I love the report that shows how many people have used the re-order functionality! We installed it on the suggestion of a customer and are so glad we did! Definitely recommend.
Hi, Thank you so much for your amazing feedback! We are absolutely honored to receive such kind words and truly happy when our customers find our service helpful :) Please do reach out to us any time you are in any kind of doubt or have some questions for us. Have an amazing day ahead! :)
June 28, 2022
We used this app to add an easy reorder button to our account and order pages. Seamless install, clean presentation, and most importantly, top notch customer service. Always responsive in the chat and helpful service, which I think sets truly good apps apart from the bunch.
HI, We are truly happy to hear that you found our app to be user-friendly and well-organized! Thank you for your kind words and recommendations! We always aim to provide you with the best possible service so we are honored to hear that you found our staff helpful! Kindest regards from the team :)
March 9, 2022
Reorder Master is one of our most used apps, and is necessary for any online shop looking for repeat orders time and time again! Support is excellent and any issues have been resolved. If you want repeat orders quickly and easily, then add this app!
Thank you very much for your review and your kind words. It is our pleasure to assist you anytime you are in need and we also value your feedback since it helps us to constantly improve and upgrade our app. Best regards
July 19, 2023
The App works great and their support is on point. We have been using it for years and I know it has helped. update 2023 - i reached out to have some extra coding to link it with rebuy and they did super fast and no extra cost to me
Using app
About 3 years
Total reviews
2
Average rating
5.0
Thank you so much for your review and 5-star rating! We are thrilled to hear that you have been using our Reorder Master App for years now and that it has been helping you save a lot of money! We also appreciate your kind words about our customer service team! Our goal is to ensure that all of our customers have a positive experience when using our app. Thank you again for being a loyal customer!
Dec. 10, 2021
App working great so far, and great customer support! Feature request - would be very useful if orders that were repeat orders were able to be flagged, as we manage these differently in production. Thanks guys!
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations. Feel free to write us back if needed any further assistance. Regards,
Sept. 17, 2021
Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Sept. 15, 2021
Very prompt and professional customer service. Team response was amazing they solved my issue within an hour.
Thanks so much for the kind words! We really appreciate the review. Have a great day ahead!
Sept. 14, 2021
Love this simple little app and also the support team behind it. Did exactly what we wanted and when we had a few tweaks issues Amit and colleagues were responsive and very helpful. Fully recommend if you want a simple re-order feature in the account area
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Aug. 21, 2021
I just installed this app, that was easy and quick. It was simple to customize the App as well. I had a question, which was answered within Minutes !!! I truly like to give a 10/10.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
June 3, 2021
Reorder Master is really useful for shops that have a lot of frequent customers that purchase always the same products. I had a little problem with my css and the team was great to find a solution even if it wasn't so easy. Five Stars!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
May 27, 2021
This is the second app that I've installed from HulkApps. Their apps are user friendly and have good instructions to get plugged in. I appreciate that they make apps that help to make the shopping experience better for our customers.
Hey there, thanks so much for the review; we're so glad to hear you're loving our apps! You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-) Thank you!
May 26, 2021
Very happy with Hulk Repeat orders app.. been using it smoothly for over a year now.. special thanks to the technical support team, they have always been responsive and fast.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
May 20, 2021
The app is working great. It does exactly what we had hoped for. I paid for them to install the app and they did it promptly. They responded to the issues we had quickly and took care of making sure everything was working well.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
April 30, 2021
Just started using the app and everything looks good! But more importantly LOVE the customer service. They were quick to respond to my questions and needs and what really impressed me was that they customized the functionality of the app to meet our companies needs! They did all the coding for us, which was super awesome.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.