Reorder Master ‑ Repeat Orders
Reorder Master: Shopify Reorder Repeat Order, Email Reminder
Rating
5.0
feedback
74
chart
#1,471
All reviews
Rating Breakdown
Review RSS Feed
April 18, 2021
The app is perfect for enabling customers to reorder. The customer service is 10/10, super quick reply (on a Sunday!) and all the issues we had were fixed very efficiently.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
April 12, 2021
Perfect, needed a reorder button, got a reorder button. Contacted support to put code it into the right place we wanted and they did it no problem. Great app, great service.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
April 6, 2021
This app does exactly what I needed: to make it more convenient for my customers to reorder their previous purchases. We offer a variety of products (groceries, household, etc.) and we needed a solution to gain more engagement and repeat sales. On top of this the support team is amazing. I changed my theme and they were able to migrate it and even improve the look and feel so fast and efficient. Thank you
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Feb. 25, 2021
Everything works great. Super love their helpful customer support as well!! Amazing especially for a free app.
Thank you for your kind words about our app and our support! Looking forward to seeing you again!
Jan. 29, 2021
Their customer service department is amazing. They respond quickly and fix any problem you might have with the app. It looks amazing in my site. Thanks a lot!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Jan. 27, 2021
Support was excellent! I wasn't expecting much support (just using free version) however they responded to my query very quickly, and sorted out my issues even quicker. And the app itself has been doing everything I wanted it to so far. Thanks team!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Jan. 4, 2021
The response of their support team is fast and good. They helped to fix my issue. I would recommend this app.
The app looks great on your store! Thanks so much for the review!
Dec. 11, 2020
It required some tweaking for the app to work exactly the way I needed (I do not want to give an extra discount but still wanted a message ins some locations). Some code needed to be added. The support was excellent. I am very happy, it will really help clients to reorder faster. Highly recommended. Thank you.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. If you face any issues with Shopify, feel free to reach out to us for professional help!
Oct. 14, 2020
Very easy app to integrate and serves its purpose, without adding to the cost. Excellent service. I'd much rather pay for the service than to incur a recurrent cost.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Oct. 7, 2020
I have not had customers use the reorder function as of yet, but it works perfectly in my testing. I had trouble getting it to install so contacted support and they were very prompt in helping me out and getting it working. Great app and great support!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to your continued success! :-)
Sept. 25, 2020
Excellent app and excellent support. I use the app in Germany and everything is customizable. The documentation is excellent. I needed some help with the implementation and I was very well helped by Hulkapps. Great and professional communication. Within a few hours all problems were solved. I can recommend the app and the company Huklkapps 100%.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Sept. 11, 2020
The support team needed to help with the installation as there's some code work required. Took about 2 days, so not the quickest app support I've received, but everyone I dealt with was professional and friendly. It's now live and with all the testing I've done, it seems to be working perfectly. Would definitely recommend.
Thanks so much for your kind words. We’re normally known for our prompt resolution, and we regret that we missed the mark. Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Aug. 15, 2020
Just installed and seems to do exactly what it says! Support was great helping me to install it when the app auto-install wasn't working
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
July 24, 2020
I used Reorder Master in my previous store and just launched a new store so it had to be reinstalled. I had some specific business requirements that required some changes and the support from HulkApps was absolutely fantastic! Sanjaysinh and Abhilasha were amazing and make all the changes quickly. When considering an APP, available support is a huge consideration. That's why I highly recommend Reorder Master from HulkApps. Cheers, Jerry.
Hi there, thank you for your kind words, Sanjay, Abhilasha, and our entire team are thrilled to read your message! Please don't hesitate to reach out to us if you ever need any help! Have a wonderful weekend!
July 22, 2020
This company is super fast and super friendly. I got some issue with my theme and wrote them an email if they can help me out. You know what happened next day? They solved it. If you need a reorder app....this is the one. Highly recommended.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in orders while using our Re-order app.
July 10, 2020
The team is very professional. They helped me with translation and fixed some issues I had with another app I used to apply discounts. Everything is working well now, Thank you so much !
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
July 2, 2020
Everything performed really well. I'm most satisfied with their customer service. As a small business owner having piece of mind knowing that they provide that level of support and quick turnaround is incredibly reassuring.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reorder app! We love the fact that you appreciate all our hard work and efforts to provide quick solutions, and are glad you've been delighted. :-) You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
May 28, 2020
The support was amazing. I had a special request to remove a button from the app that I didn’t need and they were able to assist me within two days! Great team and a great app thanks for everything!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
May 22, 2020
Amazing support from the app support team (special kudos to Sanjay). All is professional, great and very satisfying！ I will use this app all the time and the experience is great!
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Sanjay - he's always willing to help merchants! Please let us know if we can help with anything else!
May 7, 2020
Excellent! Deepa was too quick to get back when we required their help. They have an amazing mind peeps working together to solve the issues of their customers. Thanks, team Hulk Code, and Deepa as well.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Deepa was able to help you out with getting ReOrder App configured properly so that it wasn't interfering with your theme's code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our other apps! Best of luck with your business! We look forward to seeing your continued success.