Coolence Simple Sale for Shopify

Coolence Simple Sale

Sales without coupons! The absolute easiest way to have sales.

Developer
View on App Store

Rating

3.5

feedback

52

Reviews

chart

#12,627

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    17%
  • Less than a year
    19%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are quite mixed, with many users experiencing issues with the app not functioning properly after the sale ends. Common complaints include prices not reverting back to normal, difficulty in ending sales, and the need for manual price adjustments. Users have also expressed frustration with the lack of response from customer service when seeking help. On the positive side, some users found the app easy to use during sales events and appreciated the simplicity it offered. Customer service was praised by those who had positive interactions. Overall, the app seems to have functionality issues that need to be addressed for a smoother user experience.

Highlights

Functionality issues after sale ends, prices not reverting back to normal
Difficulty in ending sales, manual price adjustments
Lack of response from customer service
Ease of use during sales events
Positive interactions with customer service

Rating Breakdown

  • 5
    73% (38 ratings)
  • 4
    2% (1 ratings)
  • 3
    4% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    19% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 7, 2024

Also having trouble with app loading and never ending sale despite turning it "off". Contected customer service for help yesterday, no answer. :/

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 28, 2023

App wont load. Sale wont end. I would steer clear of this app.....

Using app

6 days

Total reviews

1

Average rating

1.0

1 / 5 Share

March 23, 2021

The worst! I used this app to mark down a lot of products for a temporary sale but once the sale was over the "stop sale" didn't change the prices back. Contacted tech support and for 2 days they have been supposedly working on it - still not working. We now have to spend an entire day manually resetting all the prices! I've had this app for several years and it used to work, then we changed to a different theme and everything broke. They fixed it and now with same old theme - completely broken again. Don't waste your money and time, stay away from this piece of crap.

Using app

About 5 years

Total reviews

3

Average rating

1.3

1 / 5 Share

March 11, 2021

I was a loyal customer for many, many years however this app no longer works...unfortunately. Please do yourself a favor and do not use this app. I ran a sale and now have to manually change every sale price back to non-sale price which with my amount of inventory and variants, will take weeks to fix!

Using app

Over 5 years

Total reviews

5

Average rating

4.2

1 / 5 Share

Feb. 2, 2021

terrible! was impossible to get rid of the sale. even contacted the developers for help - said they were looking at it right now but failed to resolve it and or even update me. ridiculous and deffo would not recommend. totally get that it's normal for issues to happen sometimes, but support was not helpful at all and doesn't look like they even know how to work for their own app tbh.

Using app

9 months

Total reviews

1

Average rating

1.0

All reviews

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