GiantMouse review for Simple Product Price Scheduler
Dec. 16, 2024
I really want to like this app, but it unfortunately is not user friendly. We wanted to run a unique promotion on our online shop that had different categories marked down to different tiers. This app accomplishes that, but is also pretty buggy. An error that occurred at time of sale reduced our prices for a major category by more than double what we had set it at. While we were able to fix this issue manually on our end, it cost us close to 10% of our sale that day. When I reached out to support, they were both unhelpful and wouldn't provide a serviceable solution. I would strongly warn anyone from using this app until they make some major changes.
Unfortunately we don't consider user error to be a "bug". You created a job that discounted products by 44% and that's exactly what happened. Everything functioned according to how Collin Tar created the job. Every single email interaction by us provided a clear, detailed explanation for you to digest and we even included logs to accompany that. I'm sorry you made a mistake and it resulted in a loss of sales. Jordan
