Rating

3.9

feedback

16

Reviews

chart

#12,622

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    31%
  • Less than a year
    62%
  • More than a year
    6%

Reviews Summary

The reviews for the Simple Subscriptions Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the team, particularly mentioning individuals like Steve, Russell, and Alyssa. Users appreciate the ease of installation and use of the app, as well as the seamless integration with Shopify. The app's features such as subscription management, product swaps, and customizable purchase options are highlighted as valuable additions. Customers also commend the responsiveness of the support team in addressing queries and providing custom configurations to meet specific needs. However, some users mention the absence of certain basic features like the ability to track total shipments per month as a drawback, although they acknowledge the developers' willingness to consider feature requests and improve the app.

Highlights

Excellent customer service and support
Ease of installation and use
Valuable features like subscription management and product swaps
Responsive support team
Some users mention the absence of certain basic features

Rating Breakdown

  • 5
    94% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2025

Ca en vaut la peine, je recommande.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.

Using app

About 2 years

Total reviews

3

Average rating

5.0

3 / 5 Share

March 11, 2024

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

May 2, 2023

Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.

Using app

8 months

Total reviews

11

Average rating

4.3

5 / 5 Share

Nov. 25, 2022

Amazing customer service and Russell is always SUPER prompt in replying to all my questions!! Thank you so much!!

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more