Rating

4.0

feedback

20

Reviews

chart

#6,571

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    60%
  • More than a year
    10%

Reviews Summary

The reviews for the Simple Subscriptions Shopify App are overwhelmingly positive, highlighting the ease of use, seamless integration with Shopify, and exceptional customer service provided by the team, especially individuals like George, Steve, Alyssa, and Russell. Users appreciate the straightforward nature of the app, its flexibility, and the willingness of the developers to assist with custom configurations. The app is praised for its simplicity, fair pricing, and the absence of unnecessary features found in other subscription solutions. However, there are a few negative reviews mentioning issues with customer support responsiveness and unexpected fee increases.

Highlights

Ease of Use and Seamless Integration
Exceptional Customer Service
Flexibility and Custom Configurations
Simplicity and Fair Pricing
Issues with Customer Support and Fee Increases

Rating Breakdown

  • 5
    85% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 25, 2025

Great app! Easy to use, works seamlessly, and the customer support is outstanding. Highly recommend!

Store

My Store

Using app

2 minutes

5 / 5 Share

Sept. 22, 2025

This is one of the best, simple subscription apps out there. Made a big difference. They also have amazing, personalized customer service. Love it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

I’ve tried a few subscription apps before deciding on SubZero. The setup was smooth, the features are thoughtfully designed, and everything integrates seamlessly with Shopify. What impressed me the most, though, was the customer service. The team (especially George) went above and beyond to answer my questions quickly and even helped with some custom configurations for my store. It’s clear they’ve built the app to be simple, flexible, and user-friendly without the extra bloat you find in other solutions. Pricing is fair, the functionality is exactly what I need, and support has been exceptional. Highly recommend to anyone looking for a reliable subscription solution!

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 21, 2025

worst app ever didn't refund ! no customers support noone to talk to

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We had responded to your support request immediately and provided you with a refund same day. We had no further correspondence from you even after we contacted you via email and in app chat. Thanks George

5 / 5 Share

April 8, 2025

Ca en vaut la peine, je recommande.

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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