Rating

4.2

feedback

21

Reviews

chart

#7,381

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    52%
  • More than a year
    10%

Reviews Summary

The SubZero Subscription app has received overwhelmingly positive reviews from users. Customers praise its ease of use, seamless integration with Shopify, and outstanding customer support. The app is highlighted for its simplicity, flexibility, and user-friendly design, making subscription management straightforward for merchants. Users appreciate the personalized assistance from the support team, with specific mentions of team members like George, Steve, Alyssa, and Russell going above and beyond to address queries and provide custom configurations. However, there are a few negative reviews mentioning issues with customer support and lacking features, such as difficulty in obtaining refunds and missing basic functionalities like tracking the total number of shipments per month.

Highlights

Ease of use, seamless integration, outstanding customer support
Simplicity, flexibility, user-friendly design
Personalized assistance from support team
Lacking features, issues with customer support
Positive feedback on specific team members

Rating Breakdown

  • 5
    86% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 25, 2025

Great app! Easy to use, works seamlessly, and the customer support is outstanding. Highly recommend!

Store

My Store

Using app

2 minutes

5 / 5 Share

Sept. 22, 2025

This is one of the best, simple subscription apps out there. Made a big difference. They also have amazing, personalized customer service. Love it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Subzero Subscription made managing subscriptions so simple. Easy to set up and works smoothly. Great app!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

I’ve tried a few subscription apps before deciding on SubZero. The setup was smooth, the features are thoughtfully designed, and everything integrates seamlessly with Shopify. What impressed me the most, though, was the customer service. The team (especially George) went above and beyond to answer my questions quickly and even helped with some custom configurations for my store. It’s clear they’ve built the app to be simple, flexible, and user-friendly without the extra bloat you find in other solutions. Pricing is fair, the functionality is exactly what I need, and support has been exceptional. Highly recommend to anyone looking for a reliable subscription solution!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I’m extremely happy with the Subzero Subscriptions app! It’s super easy to set up, works seamlessly with my Shopify store, and has made managing subscriptions so much simpler. The interface is clean and intuitive, and the support team is quick, friendly, and very helpful. This app has definitely added value to my store and improved my customers’ experience. Highly recommended to anyone looking for a reliable subscription solution!

Using app

16 days

Total reviews

3

Average rating

5.0

All reviews

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