Rating

4.8

feedback

19

Reviews

chart

#4,827

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    0%
  • Less than a year
    63%
  • More than a year
    26%

Reviews Summary

Subscrption Herder is highly praised for its exceptional customer service, with multiple reviewers mentioning the quick and helpful responses from the team members, especially Steve, Russell, and Alyssa. Users appreciate the ease of installation and use, as well as the detailed guidance provided by the support team. The app offers features like subscription management, product swaps, and customizable purchase options that work seamlessly and add great value to businesses. However, some users have pointed out the lack of certain basic features, such as the ability to see the total number of shipments set for a given month. Despite this, the developers are seen as open to suggestions and responsive to feature requests, leaving users satisfied with the current capabilities of the app.

Highlights

Exceptional customer service and quick responses from team members like Steve, Russell, and Alyssa
Ease of installation and use with detailed guidance provided by the support team
Lack of certain basic features like the ability to see total shipments for a month
Developers are open to suggestions and responsive to feature requests
Satisfaction with the current capabilities of the app

Rating Breakdown

  • 5
    95% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Easy to install and use. The team provides excellent support, including detailed guidance. Features like subscription management, product swaps, and customizable purchase options work seamlessly and add great value. Highly recommended!

Store

My Store

Using app

About 2 hours

3 / 5 Share

March 11, 2024

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 25, 2023

THE SUPPORT FOR THIS APP IS AWESOME! They are quick to respond and help me with any issues I've had, even when they are specific to my business. I really couldn't be happier with the quality of their support. It's top notch. This app is great for managing subscriptions and recurring payments. I'm actually using it for a monthly service instead of a product and I was able to easily edit the wording so it makes sense to the customer.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Fantastic app - it's easy and intuitive. Russell and the crew behind the app also offer great support. They respond to emails almost immediately and they are very keen to helping you solve your business' needs. I have nothing but good things to say about this app. It basically offers any form of subscription option you might need.

Store

Vesper

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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