Rating

4.2

feedback

22

Reviews

chart

#6,506

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    55%
  • More than a year
    9%

Reviews Summary

The SubZero Subscriptions app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, seamless integration with Shopify, and outstanding customer support. Many users highlighted the personalized assistance they received from the support team, with specific mentions of team members like George, Steve, Alyssa, and Russell going above and beyond to address queries and provide custom configurations. The app is commended for its simplicity, flexibility, and user-friendly interface, making subscription management more efficient for online store owners. However, there were a couple of negative reviews mentioning issues with customer support responsiveness and pricing changes without notice.

Highlights

Positive reviews highlight the app's ease of use, seamless integration with Shopify, and outstanding customer support.
Users appreciate the personalized assistance from team members like George, Steve, Alyssa, and Russell, who went above and beyond to address queries and provide custom configurations.
The app is praised for its simplicity, flexibility, and user-friendly interface, making subscription management more efficient for online store owners.
Negative reviews mention issues with customer support responsiveness and pricing changes without notice.
Customers value the straightforward nature of the app and the absence of third-party service integrations or per-transaction fees.

Rating Breakdown

  • 5
    86% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 25, 2025

Great app! Easy to use, works seamlessly, and the customer support is outstanding. Highly recommend!

Store

My Store

Using app

2 minutes

5 / 5 Share

Sept. 22, 2025

This is one of the best, simple subscription apps out there. Made a big difference. They also have amazing, personalized customer service. Love it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Subzero Subscription made managing subscriptions so simple. Easy to set up and works smoothly. Great app!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

I’ve tried a few subscription apps before deciding on SubZero. The setup was smooth, the features are thoughtfully designed, and everything integrates seamlessly with Shopify. What impressed me the most, though, was the customer service. The team (especially George) went above and beyond to answer my questions quickly and even helped with some custom configurations for my store. It’s clear they’ve built the app to be simple, flexible, and user-friendly without the extra bloat you find in other solutions. Pricing is fair, the functionality is exactly what I need, and support has been exceptional. Highly recommend to anyone looking for a reliable subscription solution!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I’m extremely happy with the Subzero Subscriptions app! It’s super easy to set up, works seamlessly with my Shopify store, and has made managing subscriptions so much simpler. The interface is clean and intuitive, and the support team is quick, friendly, and very helpful. This app has definitely added value to my store and improved my customers’ experience. Highly recommended to anyone looking for a reliable subscription solution!

Using app

16 days

Total reviews

3

Average rating

5.0

All reviews

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