
SubZero Subscriptions App
SubZero Subscriptions - Subscription & Payment Shopify App
Rating
3.9
feedback
16
chart
#12,622
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Simple Subscriptions Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the team, particularly mentioning individuals like Steve, Russell, and Alyssa. Users appreciate the ease of installation and use of the app, as well as the seamless integration with Shopify. The app's features such as subscription management, product swaps, and customizable purchase options are highlighted as valuable additions. Customers also commend the responsiveness of the support team in addressing queries and providing custom configurations to meet specific needs. However, some users mention the absence of certain basic features like the ability to track total shipments per month as a drawback, although they acknowledge the developers' willingness to consider feature requests and improve the app.
Highlights
All reviews
Jan. 31, 2025
I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.
March 11, 2024
I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.
May 2, 2023
Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.
Nov. 25, 2022
Amazing customer service and Russell is always SUPER prompt in replying to all my questions!! Thank you so much!!
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