Rating

4.9

feedback

17

Reviews

chart

#5,290

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    29%
  • Less than a year
    59%
  • More than a year
    6%

Reviews Summary

The reviews for the Simple Subscriptions Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team, particularly mentioning individuals like Steve, Russell, and Alyssa. Customers appreciate the ease of installation and use of the app, as well as the seamless integration with Shopify. The app offers valuable features like subscription management, product swaps, and customizable purchase options. Users also highlight the responsiveness of the support team in addressing queries and providing custom configurations to meet specific needs. However, some users mention a few missing basic features, such as the ability to see the total number of shipments in a given month, but they are hopeful that these features will be added in the future.

Highlights

Excellent customer service and support
Ease of installation and use
Valuable features like subscription management and product swaps
Responsive support team
Missing basic features

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2025

Ca en vaut la peine, je recommande.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Easy to install and use. The team provides excellent support, including detailed guidance. Features like subscription management, product swaps, and customizable purchase options work seamlessly and add great value. Highly recommended!

Store

My Store

Using app

About 1 hour

3 / 5 Share

March 11, 2024

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

May 2, 2023

Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.

Using app

8 months

Total reviews

11

Average rating

4.3

All reviews

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