Subscription Herder for Shopify
Developer
View on App Store

Rating

4.5

feedback

17

Reviews

chart

#3,945

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    82%
  • More than a year
    12%

Reviews Summary

The reviews for the Simple Subscriptions Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by Russell and the team at Cakewalk. Customers appreciate the quick responses, personalized support, and willingness to address specific business needs. The app is praised for its ease of use, intuitive interface, and flexibility in managing subscriptions and recurring payments. Users also commend the app for its simplicity, straightforward integration with Shopify, and absence of additional fees. However, some reviewers mention the lack of certain advanced features, such as the ability to track total shipments per month, as an area for improvement.

Highlights

Exceptional customer service and support
Ease of use and intuitive interface
Simplicity and straightforward integration with Shopify
Lack of advanced features
Flexibility in managing subscriptions and payments

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

March 11, 2024

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 25, 2023

THE SUPPORT FOR THIS APP IS AWESOME! They are quick to respond and help me with any issues I've had, even when they are specific to my business. I really couldn't be happier with the quality of their support. It's top notch. This app is great for managing subscriptions and recurring payments. I'm actually using it for a monthly service instead of a product and I was able to easily edit the wording so it makes sense to the customer.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Fantastic app - it's easy and intuitive. Russell and the crew behind the app also offer great support. They respond to emails almost immediately and they are very keen to helping you solve your business' needs. I have nothing but good things to say about this app. It basically offers any form of subscription option you might need.

Store

Vesper

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.

Using app

8 months

Total reviews

8

Average rating

4.1

5 / 5 Share

Nov. 25, 2022

Amazing customer service and Russell is always SUPER prompt in replying to all my questions!! Thank you so much!!

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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