Herbal Healing Nation review for Magic Tabs

Sept. 26, 2018

So at first I was thrilled that this app was free, but logged into my account today and seen a note stating that the app was no longer free, neither was the app installed on my theme anymore unless I start to pay a fee. Yes, I get it, make your money but come on, ya'll could have at least kept it free for the customers who already had it installed like some other apps do on here. That's unfair, unprofessional and rude to just uninstall the app from our theme to force me into paying for it. I've never had any issues with this app until now and I don't appreciate being forced to pay for a app which was initially free when I installed it and given no prior warning or email communication that they would even begin to charge for the app, because had I known this, I would have never installed the app in the first place! I just don't like how it was handled and I will be uninstalling the app altogether. Update: Upon uninstalling the app from our theme, it left a chunk of code behind which was a nightmare to remove, had to end up contacting shopify support to assist in removing the app, plus after removing the app, it had completely wiped out each of our product descriptions, leaving line errors on our website. Thankfully we were able to get this sorted out and fixed quickly.