SimplePrint: Print on Demand
Create and sell custom products without inventory or hassles.
Rating
4.3
feedback
2
chart
#19,904
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Reviews Summary
The reviews for SimplePrints are mixed, with some positive and negative aspects highlighted by users. On the positive side, users appreciate the selection of blank apparel, especially for kids' shirts that other providers may not have. The quality of the prints is also praised. However, there are concerns about the initial glitches and payment issues experienced by some users, as well as delays in customer service response times. Some users also mention limitations in the system for creating personalized products easily. Despite these drawbacks, users find the interface with Shopify smooth and the overall functionality of the app satisfactory.
Highlights
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Nov. 6, 2025
This is an UPDATED review. I had a very rough start with SimplePrints. Payments weren't going through and I experienced many glitches with their system. I was able to contact the CEO and speak to him about the problems and they have all been addressed and corrected. It took about a week to get a response from someone, as no email response was ever sent regarding the 4 tickets that I submitted. I appreciate that I could schedule a call, but it was 5 days later after my issues were occurring. This is something that hopefully will get addressed. Compared to other POD systems, this one is similar and functions well. I can find everything I need to create new products and the interface with Shopify went very smoothly. I haven't found a good way to do personalized products yet with their system that doesn't require me to create a new product each time I need to add a new name. That's next on my list to figure out with this system. This should be a feature that is easily accessed by sellers. Their product offerings are limited to clothing, but I chose to use this service because I found a Toddler sweatshirt in stock in colors that other POD providers do not have. Production has been taking 3-4 business days (and no, Saturday is NOT a business day), so slightly slower than some of the other POD printers. Overall I'm glad I found Simple Prints so that I can offer a wider range of products to my customers and in time I'm sure that this very new business will continue to make improvements in customer service.
Thank you for sharing your feedback. We’re genuinely sorry for the frustration you experienced early on. At the time, we were rolling out updates to our billing and ticket systems, which caused delays in our communication and payment processing. While our payment processor’s fraud-prevention filters repeatedly declined your card, all of your orders were produced and shipped on time. We have also added a $40 credit to your account as compensation for the inconvenience. Since then, we’ve resolved the support and payment issues you encountered, and we hope to earn back your trust as we continue improving every week.
Sept. 13, 2024
I like their selection of blank apparel. They have several kids' shirts the bigger guys don't have. The prints were good, too. A++
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