The London Brow Company review for Simple Invoice ‑ Order Printer

Feb. 17, 2023

We installed this app as we sell B2B and our customers needed access to VAT invoices. I can say that the app covers everything we need and more, but what I am most impressed about is the app service from the app developers. We have an accounts app which at the time did not sync with this app to allow customers to download their invoices from their account - although simplio facilitates invoice downloads on the thank you page and emailed an invoice to each customer which is brilliant and so professionally done, I wanted to take the customer experience one step forward. Robert worked on this request with our account management app developer and to my amazement made this feature a reality! I was blown away that not only did these guys take the time to understand how much this would help our UX but then went and worked with the other app developers to make it happen on their own initiative! I was kept up to date constantly and was made to feel like my business mattered. Thank you guys, I honestly am so impressed with your service, your professionalism and just being genuine down to earth guys, one business to another helping us make great changes. You have a very happy and loyal customer!