Proof-Reading-Service.com review for Simple Invoice ‑ Order Printer

July 30, 2025

We’ve been using the Simple Invoice – Order Printer app for quite some time, and it generally worked well. We had previously made some adjustments to the Eporch template, which required a few tweaks, but overall it functioned as expected. However, after making a recent amendment to the template, the entire invoice layout broke. As a result, we were forced to switch to a new template just to keep our operations running. I contacted customer support and received a response after three days, stating: "We'll make the necessary changes and get back to you as soon as possible." Unfortunately, it has now been another three days, and I haven’t heard anything back. This raises serious concerns about their customer service. If the app works for your needs straight out of the box, it may be a good solution. But if you run into any issues or require support, don’t expect timely or reliable assistance. Based on our experience, it’s probably better to look elsewhere if you value dependable customer service. Shortly after posting my original review, the support team responded promptly and resolved the issue efficiently. It seems writing a review is the fastest way to get their attention. If you’re struggling to hear back from customer service, consider leaving feedback—it might speed things up.