Brother Rice Bookstore review for SimplyCost ‑ Profit Analytics

Aug. 7, 2024

Simply Cost is amazing. It has built-in "catches" and helpful tips that have enabled us to utilize so many of its wonderful features that I do not have time to take tutorials for. I am a small business and a one-person show so the tips help me see SC's capabilities. I inherited a bad system from previous manager and Shopify and Simply Cost have helped us find simple solutions to complex problems and with this dynamic duo, I have been able to get all inventory discrepancies lower and lower every year for the last 5 years. Simply Cost is our go-to for monthly inventory reports and for tracking profits as well as looking at sales data for improving ordering process, etc. And lastly, but of great importance, the customer service I have received from Simply Cost (talking to you too, Sam!!!) has been beyond stellar! In one inquiry, they resolved an issue of a "ghost in the machine" that I had been dealing with for 4 years that Shopify help had been unable to resolve and Sam at Simply Cost was able to fix from their end. Professional, responsive, and gave me a detailed explanation of how the system works on their end so I could easily understand and know that it was not something I was doing. Amazing!! Highly recommend Simply Cost without hesitation!