All reviews

Rating Breakdown

  • 5
    95% (101 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 100% (106)
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1 / 5 Share

March 13, 2015

This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software. Since the very beginning they were slow to fix issues, and the application was not even working properly for the 2-3 months. Please keep in mind during the down time, we were still on their pay subscription. After updates were made, we would provide feedback on what features needed to be modified or added. Each time it we would receive some sort of attitude from the developer. Technical support was extremely unprofessional and unpleasant to deal with. They definitely have the attitude you owe them every time you ask for support or changes. Eventually we decided to move on as it was just taking too long to get things done. Before uninstalling the application we noticed many of the features we mentioned were now available and the application was working much better, but still has some bugs and aesthetic issues. But here is the best part. After most of the issues were fixed, their team made us feel we owe it to him to keep the application, that they programmed all the fixes for us. Are you serious? The fixes we mentioned would help your existing clients and future clients when using your product, not just us! I highly doubt they created this application for one single user. In all, the application is actually better than than before, but I wish you luck with support.

Store

zeroUV

Using app

3 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 13, 2019

Update for 2019 . This app is now better than ever!... my customers, especially my wholesale customers, love ordering on our order form. Customers can search by sku, collection, name or description . Seth and Tejas are great to work with! Just installed this app and we are very pleased ! Installation was easy and Seth was super nice and helped us tweak a couple of things. Great app and excellent support !

Using app

9 months

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 2, 2015

Amazing app, does exactly what is advertised and more. The developer was extremely helpful in helping us integrated this app with another one that we had installed in our store in a pretty complex pricing scheme environment. If you're looking for a well made Single page order form for your store, this is by far your best choice. Can't stress enough how far the developer went out of their way to help us make everything work properly. This is the type of customer service that makes us want to spread the word to other customers.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2015

EXCELLENT customer support that responds to issues and assistance VERY quickly! Easy to use and set-up. Can't wait to see upgrades!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2015

Fantastic support team, simple and straight-forward app that does what it needs to.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2014

Working good, Simple set up. Customer support is excellent in responding to issues and feature requests

Using app

8 days

Total reviews

23

Average rating

4.1