Koala Skip To Checkout
Skip the Cart with Swift Checkout & Fast Order processing
Rating
4.2
feedback
10
chart
#4,836
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
20%
-
Less than a month
70%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the simplicity and effectiveness of the app in improving conversion rates and streamlining the checkout process. Positive themes include great customer service, easy installation, immediate improvement in conversion rates, and effective functionality. However, there are some negative aspects mentioned in a few reviews, such as difficulties in disabling the app, lack of support for major browsers, and delays in customer service response times. These negative themes include issues with disabling the app, lack of browser compatibility, and slow customer service response.
Highlights
Review RSS Feed
All reviews
March 18, 2021
Customer service is amazing, they were able to help us do exactly what we were looking to do. Super simple and affordable. 10/10
March 3, 2020
You can't disable it. My customers keep compaining they can't just add to card EVEN when I disabled the app. I wanted to test this app then I disabled it - don't know why I kept it. I live to see the day when developers start creating decent, working apps. And another thing - if you want to chat with them, make sure got time because it's going to take a while. Waiting for 25 minutes now. And counting...
Hey, Andrew from the Koala-Apps team here :) I looked at our support logs and it seems like we did not receive any previous support request from your end. In any case, we are happy to help with anything you need! I reached out to you directly to the email address your store is listed under several times. If you did not receive this email, feel free to contact our support team directly - we're always glad to help!
Nov. 16, 2019
not working on major browser, support team don't answer.not working on major browser, support team don't answer.
Hey, Andrew from the support team here :) I'm sorry to hear that you have encountered some difficulties. I emailed you back several times with no answer after checking and finding it works with all the browsers you mentioned. I will be happy to help, please Let me know how at [email protected]
Oct. 24, 2019
Useful app and great customer service from Andrew and the team to get this app working for me. I found the function of using this only specific pages very helpful .
July 16, 2019
absolutely the best conversion improvement app I've ever installed. I almost had an immediate improvement during the trial period. It is so simple to set up. Actually, there is no setup. just start using.
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