Decor Plus Furniture review for Extensiv Order Management

March 4, 2022

The worst company ever. Do not sign up, the worst customer service. It is a fraud. I signed up skubana for inventory management for all of my sale channels, especially for Wayfair and Overstock. I paid $4000 onboarding and $1000 monthly. They had me create an account from Cartrover for Wayfair integration and want to follow documentation to integrate Wayfair. I asked why did I pay $4000 if I was going to do all work. Then, I received an email from Cartrover and they offered me to the job for $150. Then, I realized that skubana uses third party integrations for inventory sync and all they do sending you documentation to do the job and they call it training and they charge $4000-$5000. I requested refund for $4000 and they refused it. I requested the cancellation but they refused it again and threatened me to refer collection agency if I do not pay monthly $1000. They charged me $6000 and I never used skubana even once. The only thing they care is to get your money and do nothing else. They do not cancel your account, they never refund your payment if you have any issue. Stay away from skubana and look for another option.