Extensiv Order Management

June 24, 2021

Wonderful onboarding by the Skubana team. They were thorough and comprehensive in both analyzing our pain points to determine if Skubana would even benefit us and in executing the onboarding process. Jennifer was extremely knowledgeable in answering our questions, schedule weekly onboarding calls and re-arranging the schedule around our needs. Rudy our account manager is exceptional as well with tons of experience in the industry which is helping us understand our e-commerce potential in greater detail. Overall the system is sound and does what we need it to do. The team is expanding analytics and adding new tools all the time. We look forward to a long term relationship with Skubana. Thank you!

March 26, 2021

We were using Ship Station before we found this amazing software. Skubana has taken the job of one or two people and automated it which reduced our company's stress and has made scaling easy. The implementation team was amazing, namely Brant McCarthy, who went above and beyond with solving issues unique to our workflow. Many issues that he helped with weren't his responsibility, but he gladly stepped in and made this integration easy and way less stressful. This is definitely the best software company that I have had the pleasure of working with. If I have the opportunity to recommend this software, I definitely will. Thank you Skubana team!!

March 19, 2021

Great team and excellent support. The software is much more customizable than ShipStation and we're really benefitting from the inventory control that we were missing previously.

March 17, 2021

Solid product and support team! It is nice to be able to auto route shopify orders to have Amazon fulfill

March 1, 2021

User friendly and great account support to transition from old platform. Chanels, routing tools, ease of use with our 3PL and purchasing functions have been highlights so far.

Feb. 10, 2021

Simple and efficient, it covers all our needs and we can customize rules pretty easily (shipping set up by channel & geography, rules for VIP customers...)

Jan. 26, 2021

We have been using Skubana for years now. Onboarding was great and seamless and their support response time in the chat is wonderful even now. It’s just right as what we wanted to fulfill the orders as well as inventory management. It has every sales channel integration that we have our products selling. I love the automation (Order bots), it is definitely a huge hit among our fulfilling team. We are very pleased with this app.

Jan. 25, 2021

Their onboarding process is the best and most hands-on I've ever experienced with any Shopify app developer. Their platform is really helping us take our inventory game to the next level and augments Shopify's built-in capabilities in so many ways. Love Skubana!

Jan. 13, 2021

Great experience with Skubana. Wonderful Customer Support and Account Managers, they always respond in a timely matter with accurate information.

Dec. 1, 2020

Great experience with Skubana, makes our processes more efficient. Amazing support team that is always there to answer any questions and go far and beyond to make our work easier!

Nov. 20, 2020

We have been using Skubana for a few months now, and we are very happy with how it's working so far. The order-routing functionality has helped us automate a lot of our workflows (splitting orders by inventory availability, routing orders by geography, etc.) and has reduced / eliminated the need for our team to manually manipulate orders. It has also been a great value-add to organize all of our different sales channels and has made it easier for our CX Team to check order statuses and inventory availability.

Aug. 25, 2020

Great app and wonderful customer support. Helps you optimize your business with great analytics and inventory control not just from Shopify but also other marketplaces.

June 12, 2020

We are a high volume e-commerce company selling across many sales channels for 10 years now. During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong. Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches). Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs. They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business. They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out. I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them. I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

May 11, 2020

The customer support during the set-up period is great and very helpful! The app is good for looking at all levels of inventory across different locations. I like how you can customize your purchase orders as well as seeing order issues.

March 13, 2020

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Feb. 4, 2020

As Skubana's second customer I've certainly seen Skubana through many evolutions - and there's no doubt business has significantly improved because of it. This is a great program to grow with since it's built for expansion. The inventory tracking is airtight, and now that they've built a QBO connector, you have accounting natively integrated. Plus there are tons of integrations available so you can essentially plug and play. Excellent support team, having the chat function in the dashboard is super helpful.

Jan. 27, 2020

Works great. Keeps track of my inventory fast and easy. Also updates customer orders quickly and easily with tracking. Customer support is fast. Great software.

Dec. 18, 2019

We use Skubana for the fulfillment of our store's orders. Skubana Support is always helpful in helping us resolve issues with shipping services or inputting customs information for international orders. They provide prompt, courteous, and friendly service, and make an honest effort to resolve all issues. Shout out to Sandi at Skubana! She's helped us out on several issues with orders related to customs and shipping information. We appreciate her help so much. She always follows up and makes sure that all issues have been satisfactorily resolved. Thanks so much for great, consistent customer service, Sandi and Skubana Support team!!!

Dec. 18, 2019

It has been great! Skubana is an important part of our business and has allowed us to manage our inventory as we have grown to thousands of SKUs They have been willing to listen to us as we both grow together. They are always open to new ideas and changes that help us. It has been important for us and now is not an issue we have in our company that will limit our growth.

Dec. 9, 2019

We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Highly recommend.