SKULabs for Shopify

SKULabs

Inventory & Shipping Management - Pick, Pack & Ship Easily!

Developer
View on App Store

Rating

4.9

feedback

73

Reviews

chart

#12,276

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    49%
  • More than a year
    37%

Reviews Summary

SKULabs is highly praised for its exceptional customer service, seamless integration with Shopify, and efficient inventory management tools. Users appreciate the quick responses from the support team and the willingness to work on implementing changes or solutions. The app is described as a game-changer for order fulfillment and inventory control, making operations more streamlined and user-friendly. However, some users mentioned the need for additional custom features and improvements in reporting capabilities. Overall, SKULabs is recommended for businesses looking to enhance their inventory management and order fulfillment processes.

Highlights

Exceptional customer service and quick support responses
Efficient inventory management and order fulfillment
Seamless integration with Shopify
Need for additional custom features
Improvements in reporting capabilities

Rating Breakdown

  • 5
    95% (69 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Our experience has been over the moon! Their tech support is so patient and kind answering every question. The software is robust and much more than we need but it is working very very well with our business. Thank you Sku Labs!!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

highly recommend SKUlabs . I am beyond impressed with their professionalism and customer service. For those of use with less tech experience learning a new APP can be frustrating. Alex has gone above and beyond in providing not only timely responses but is available in real time as well to help me out. There are parts of the APP that need some changes but SKU has been willing to work with us and we look forward to some of those changes being implemented. 5/5 for customer service

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 24, 2024

SKULABs is great! The app works really well, and the customer support is excellent. Whenever I need help, they answer it quickly and follow up to make sure that everything is resolved. The inventory tracking and prediction tools are great. Additionally, I use it for order fulfillment, eliminating the need to pay for another solution like Shipstation. Orders are fulfilled quickly and seamlessly. I sell on multiple different platforms and had a lot of trouble finding an app that could do what I needed it to. The ones that I did find were all terrible, but SKULABs has been a breath of fresh air!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

April 8, 2024

SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

We wanted to share our experience with Skulabs software, as we've been proud users since June 2019. Running a small team, it's paramount for us to have inventory management software that not only streamlines our operations but also enhances our customer service. Skulabs has been that trusted partner for us, and we're approaching five years of a fantastic partnership. One of the standout features of Skulabs, which we absolutely love, is its seamless integration with Shopify and various shipping providers. For businesses like ours, this integration is a game-changer. It allows us to effortlessly manage our inventory, process orders, and handle shipping logistics, which are vital aspects of our e-commerce operation. This level of integration has made our lives significantly easier. What truly sets Skulabs apart, though, is their exceptional customer service. It's not just about talking to a chatbot; they provide real, personal support that's responsive and helpful. As a small company, we often have unique needs and questions, and having a team that genuinely cares and understands our business is invaluable. They've consistently gone above and beyond to assist us promptly. Now, here's a small detail that might not seem like a big deal, but it's one of our favorite features: the order process dings. Skulabs thoughtfully includes this feature, which alerts you if you've scanned too many items or the wrong ones. It's a small touch that has saved us from potential errors and customer service headaches. It's just another example of how Skulabs truly has our back.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

All reviews

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