SKULabs Inventory and Shipping
The reviews are overwhelmingly positive, with merchants praising SKULabs for its responsive, knowledgeable, and personal customer support. Many reviewers highlight that the team is quick to answer questions, willing to jump on calls, and proactive about tailoring the system to specific business needs. Users also consistently describe the app as intuitive, easy to learn, and effective for inventory management, order fulfillment, and multi-channel operations. Several merchants say it has streamlined workflows, reduced errors, saved time, and even helped them scale or eliminate manual labor. The main negative feedback is limited but important. A few reviewers mention that the app is not perfect and could use additional custom features or improvements to better fit unique workflows. One strongly negative review raises a serious concern about pricing and API access, claiming the company changed terms and refused service after a disagreement. Overall, though, the dominant sentiment is that SKULabs is reliable, flexible, and backed by a standout support team that makes migration and ongoing use much easier than competing solutions.
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My team had some reservations switching to SKULabs, but it's been the best decision ever. Every time I have a question a real person talks to me and either answers my question or makes note of things that could be changed to make our experience better. The inventory management has been easy and fulfills our needs well. The team is a breath of fresh air within a field of AI, thankful for one less bot to fight with.
I hesitated to migrate our platform to skulabs due to how complex and high volume our operation is. Long story short- we were able to continue production of approx 12k orders per month with no issue at all. Kevin worked on our schedule to handle the migration, he assisted with each specific element to ensure we can continue operations seamlessly. AJ was looped in to handle the tech element of the WMS and was able to adjust the processes specific to our needs. I dont take the time to leave reviews but this app is top tier and the team behind it is as well. Best decision we made was to move to this platform.
I've been with SKULabs for nearly a decade now, and it remains one of the best decisions we've made for our e-commerce business. The product is rock-solid, the team is genuinely great to work with, and their support is some of the most responsive I've experienced in this industry. They truly listen to customers and keep improving the platform year after year. What surprises me is how many people don’t fully appreciate how good SKULabs is until they try something else. I’ve tested several other inventory systems over the years, and none come close to the functionality, reliability, and versatility that SKULabs delivers. It just works, day in and day out, especially when managing multiple sales channels. If you're serious about inventory accuracy and saving time, SKULabs is absolutely worth it. Highly recommend.
Helpful, friendly support and very quick turnaround time for any issues that need extra eyes. Thank you Kevin, and the rest of the SKULabs team!
We have been using SKU Labs for multiple years now and the customer support is second to none! Whenever we have an issue, they are quick to respond and implement solutions custom to our store. SKU Labs has streamlined our purchasing and inventory processes. Before SKU Labs, we were on Netsuite, which was an absolute nightmare. The difference is night and day! Appreciate all of the support from Alex and the SKU Labs team!
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