Rating

3.3

feedback

14

Reviews

chart

#5,642

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    36%
  • More than a year
    21%

Reviews Summary

The reviews for the SKYOU app on Shopify are mixed, with both positive and negative aspects highlighted by users. On the positive side, many users appreciate the creative control the app provides, allowing them to design and customize products to their liking. The quality of the products, quick response times, and helpful customer support are also praised. Additionally, the design tool is commended for its ease of use and extensive customization options. However, there are several negative aspects mentioned in the reviews. Users have reported issues with long processing and shipping times, poor communication from customer service, and quality concerns with the clothing materials. Some users experienced delays in order fulfillment and expressed frustration with the lack of transparency regarding production issues. Despite the potential for unique designs and quality products, some users have decided to uninstall the app due to these issues.

Highlights

Mixed reviews with positive and negative aspects highlighted
Creative control and customization options
Quality of products and customer support
Long processing and shipping times
Issues with communication and transparency

Rating Breakdown

  • 5
    50% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    36% (5 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 17, 2021

I'm so F**CKIN PISSED at this company! I got 14 orders in progress and all the sudden when i got to ask why one of the orders have been taking so long they go ahead and tell me they aren't going to go through with the order and that it has to be cancelled? My customer was waiting a month btw. They didn't give me any heads up that their factory was closing. WTF am i suppose to tell 14 different people now? I use to like this company but seriously what in the actual F**K!!! I'm stressing super hard right now. STAY AWAY FROM THIS COMPANY!!!

Using app

12 months

Total reviews

3

Average rating

3.3

1 / 5 Share

Feb. 2, 2021

Extremely poor execution. Customer service takes WEEKS to reply. Factory gets shut down for 4 WEEKS without a headsup. This is as horrible as it comes in POD. Stay away if you do not want to ruin your business.

Using app

Over 2 years

Total reviews

4

Average rating

1.0

1 / 5 Share

May 27, 2020

My client placed an order on my website, I sent it to skiou on 26/02/2020 today is 28/05/2020, (3 months)!!!!!!!!! WHY? she still hasn't received it?????? Ok there was the Covid19, but other of my orders from other partners were not as long!!!! NOT SURE TO CONTINUE TO WORK WITH YOU ! DAMAGE! BUT 3 MONTHS, IT'S NOT POSSIBLE.

Store

M.EGVA

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 19, 2019

Don't like the quality of clothes, sent pics but CS don't know what I'm saying...... Showed that the colors spilt the minute the leggings stretched, and that the sweater and hoodie materials are poor because it looks flat, feels unbreathable and really just uncomfortable. I'm accustomed to clothes from overseas, and my usual sizes in US and overseas isn't far off for me. Fits like I'm wearing children's clothing, and I'm sure I put it for women's. Still don't understand what I'm talking about. Disappointment. Uninstalled app. Waste of time and money.

Using app

15 days

Total reviews

4

Average rating

3.0

5 / 5 Share

March 7, 2019

great clothing options. and quick response times. just need to speed up the processing/shipping time.

Using app

10 months

Total reviews

2

Average rating

5.0

All reviews

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