Rating

3.3

feedback

14

Reviews

chart

#5,413

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    36%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use of the design tool, quick response times, quality products, and top-notch customer support. Users appreciate the creative control the app provides and the ability to customize products extensively. However, negative feedback revolves around issues such as long processing/shipping times, poor quality of clothes, lack of communication about factory closures, and sizing discrepancies. Some users have expressed frustration with the app's execution and customer service, leading to a sense of disappointment and the decision to uninstall the app.

Highlights

Ease of use of the design tool, quick response times, quality products, top-notch customer support
Long processing/shipping times, poor quality of clothes, lack of communication about factory closures, sizing discrepancies
Frustration with app's execution and customer service, disappointment, decision to uninstall the app

Rating Breakdown

  • 5
    50% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    36% (5 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 17, 2021

I'm so F**CKIN PISSED at this company! I got 14 orders in progress and all the sudden when i got to ask why one of the orders have been taking so long they go ahead and tell me they aren't going to go through with the order and that it has to be cancelled? My customer was waiting a month btw. They didn't give me any heads up that their factory was closing. WTF am i suppose to tell 14 different people now? I use to like this company but seriously what in the actual F**K!!! I'm stressing super hard right now. STAY AWAY FROM THIS COMPANY!!!

Using app

12 months

Total reviews

3

Average rating

3.3

1 / 5 Share

Feb. 2, 2021

Extremely poor execution. Customer service takes WEEKS to reply. Factory gets shut down for 4 WEEKS without a headsup. This is as horrible as it comes in POD. Stay away if you do not want to ruin your business.

Using app

Over 2 years

Total reviews

4

Average rating

1.0

1 / 5 Share

May 27, 2020

My client placed an order on my website, I sent it to skiou on 26/02/2020 today is 28/05/2020, (3 months)!!!!!!!!! WHY? she still hasn't received it?????? Ok there was the Covid19, but other of my orders from other partners were not as long!!!! NOT SURE TO CONTINUE TO WORK WITH YOU ! DAMAGE! BUT 3 MONTHS, IT'S NOT POSSIBLE.

Store

M.EGVA

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 19, 2019

Don't like the quality of clothes, sent pics but CS don't know what I'm saying...... Showed that the colors spilt the minute the leggings stretched, and that the sweater and hoodie materials are poor because it looks flat, feels unbreathable and really just uncomfortable. I'm accustomed to clothes from overseas, and my usual sizes in US and overseas isn't far off for me. Fits like I'm wearing children's clothing, and I'm sure I put it for women's. Still don't understand what I'm talking about. Disappointment. Uninstalled app. Waste of time and money.

Using app

15 days

Total reviews

4

Average rating

3.0

5 / 5 Share

March 7, 2019

great clothing options. and quick response times. just need to speed up the processing/shipping time.

Using app

10 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more