SKYOU
An on-demand manufacturing platform for artists and brands
Rating
3.4
feedback
15
chart
#5,292
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
47%
-
Less than a year
33%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, users appreciate the creative control and design options provided by the app, as well as the quality of the products and prints. The customer support and assistance in designing and printing are also praised. However, on the negative side, there are concerns about long processing and shipping times, lack of communication about factory closures leading to delays, issues with product quality such as tight sizing and color discrepancies, and challenges with customer service responsiveness. Some users have expressed frustration with the execution and fulfillment of orders, leading to disappointment and uninstalling the app. Overall, the app seems to offer great design tools and potential for customization, but improvements are needed in areas like communication, quality control, and speed of service.
Highlights
Review RSS Feed
All reviews
March 17, 2021
I'm so F**CKIN PISSED at this company! I got 14 orders in progress and all the sudden when i got to ask why one of the orders have been taking so long they go ahead and tell me they aren't going to go through with the order and that it has to be cancelled? My customer was waiting a month btw. They didn't give me any heads up that their factory was closing. WTF am i suppose to tell 14 different people now? I use to like this company but seriously what in the actual F**K!!! I'm stressing super hard right now. STAY AWAY FROM THIS COMPANY!!!
Feb. 2, 2021
Extremely poor execution. Customer service takes WEEKS to reply. Factory gets shut down for 4 WEEKS without a headsup. This is as horrible as it comes in POD. Stay away if you do not want to ruin your business.
May 27, 2020
My client placed an order on my website, I sent it to skiou on 26/02/2020 today is 28/05/2020, (3 months)!!!!!!!!! WHY? she still hasn't received it?????? Ok there was the Covid19, but other of my orders from other partners were not as long!!!! NOT SURE TO CONTINUE TO WORK WITH YOU ! DAMAGE! BUT 3 MONTHS, IT'S NOT POSSIBLE.
Aug. 19, 2019
Don't like the quality of clothes, sent pics but CS don't know what I'm saying...... Showed that the colors spilt the minute the leggings stretched, and that the sweater and hoodie materials are poor because it looks flat, feels unbreathable and really just uncomfortable. I'm accustomed to clothes from overseas, and my usual sizes in US and overseas isn't far off for me. Fits like I'm wearing children's clothing, and I'm sure I put it for women's. Still don't understand what I'm talking about. Disappointment. Uninstalled app. Waste of time and money.
March 7, 2019
great clothing options. and quick response times. just need to speed up the processing/shipping time.
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