Rating

3.3

feedback

12

Reviews

chart

#6,186

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    42%
  • Less than a year
    42%
  • More than a year
    17%

Reviews Summary

The reviews for the SKYOU app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the great clothing options, quick response times, creative control, top quality products, top-notch support, and the ability to simplify shipping costs for worldwide shipping. Users appreciate the design tool provided by SKYOU, the quality of prints, and the extensive customization options available. However, there are also negative aspects highlighted in the reviews. Some users experienced issues with the quality of clothes, poor customer service with delayed responses, long processing/shipping times, and problems with the execution of orders. There were complaints about factory shutdowns without prior notice, sizing issues with products, faded prints, and delays in production and fulfillment. Despite the potential and creative features of the app, some users were disappointed with the overall experience and decided to uninstall the app.

Highlights

Mixed reviews with positive and negative feedback
Quality clothing options and top-notch support
Issues with customer service and delayed responses
Long processing/shipping times and factory shutdowns without notice
Sizing issues, faded prints, and delays in production and fulfillment

Rating Breakdown

  • 5
    50% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    17% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (4 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 17, 2021

I'm so F**CKIN PISSED at this company! I got 14 orders in progress and all the sudden when i got to ask why one of the orders have been taking so long they go ahead and tell me they aren't going to go through with the order and that it has to be cancelled? My customer was waiting a month btw. They didn't give me any heads up that their factory was closing. WTF am i suppose to tell 14 different people now? I use to like this company but seriously what in the actual F**K!!! I'm stressing super hard right now. STAY AWAY FROM THIS COMPANY!!!

Using app

12 months

Total reviews

3

Average rating

3.3

1 / 5 Share

Feb. 2, 2021

Extremely poor execution. Customer service takes WEEKS to reply. Factory gets shut down for 4 WEEKS without a headsup. This is as horrible as it comes in POD. Stay away if you do not want to ruin your business.

Using app

Over 2 years

Total reviews

4

Average rating

1.0

1 / 5 Share

Aug. 19, 2019

Don't like the quality of clothes, sent pics but CS don't know what I'm saying...... Showed that the colors spilt the minute the leggings stretched, and that the sweater and hoodie materials are poor because it looks flat, feels unbreathable and really just uncomfortable. I'm accustomed to clothes from overseas, and my usual sizes in US and overseas isn't far off for me. Fits like I'm wearing children's clothing, and I'm sure I put it for women's. Still don't understand what I'm talking about. Disappointment. Uninstalled app. Waste of time and money.

Using app

15 days

Total reviews

4

Average rating

3.0

5 / 5 Share

March 7, 2019

great clothing options. and quick response times. just need to speed up the processing/shipping time.

Using app

10 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Feb. 12, 2019

I'm a newbie when it comes to POD and not at all techie. At the moment I give the Skyou app 3 stars. I have only started using it for about a week and have designed over 50 products so far. Very easy to use and I'm enjoying creating. There does seem to be some bugs in the software as I get errors. No point in reporting them as the report button appears not to be working. Errors have been mentioned by previous users so I would have thought that Skyou would have made a bit of an effort to have sorted them out. The only way that I can get rid of the errors is to log out and start again which is a bit of a pain if you are in the middle of designing. Hubby works in software and he has assured me that I have not done anything wrong my end. I have placed an order for a couple of samples so waiting for them to come so will update once I have them.

Using app

3 months

Total reviews

1

Average rating

3.0

All reviews

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