Sledge: Product Filter, Review for Shopify

Sledge: Product Filter, Review

Sledge - The All-in-One Sales-Boosting App for Your Store.

Developer

Rating

4.4

feedback

13

Reviews

chart

#3,254

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    62%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The reviews for the Sledge app on Shopify are a mix of extremely negative and overwhelmingly positive feedback. On the negative side, one user reported that the app was uninstalled without warning or notice, violating Shopify's terms and causing significant disruption to their business. Additionally, there were complaints about the support team being unresponsive, the backend UI being confusing, and issues with accessing the app. On the positive side, multiple users praised the app for its powerful filtering capabilities, excellent support team, seamless integration with Shopify stores, and customizable features that enhance the overall shopping experience for customers. The positive reviews highlighted the app's versatility, ease of use, and the exceptional level of support provided by the Sledge team.

Highlights

Negative feedback includes unprofessional behavior, unresponsiveness, and confusion with the backend UI.
Positive feedback includes powerful filtering capabilities, excellent support team, seamless integration, and customizable features.
Users appreciate the app's versatility, ease of use, and the exceptional level of support provided by the Sledge team.

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 17, 2025

Please be aware: you will not believe what they have done. Do not trust this company or this app with your website. Without mixing emotions, we are outlining the issues one by one: 1.Without any warning, dispute, or incident — right as we entered Q4 — they uninstalled the Sledge app on their end. They did this without providing any notice and without responding to any of our emails. This is a clear violation of Shopify’s developer and merchant terms, and an extremely unprofessional move. They even did it without collaborator access, which directly violates the terms, and we will be filing a complaint. 2.When we attempted to reinstall the app, we received the error: “This app cannot be installed on this store.” 3. They repeatedly accessed our site from different IPs and VPNs. Shopify’s system flagged this as spam and blocked their IPs. They then assumed that we had blocked them. We even have emails where they admitted this. When we asked them to provide their IPs so we could check, they refused. 4.The support team does not respond to questions for days. When they do acknowledge issues, they admit them but do not fix anything. 5.The backend UI is extremely confusing, and although they say they will help, they never actually provide assistance. 6.Hamdan deliberately ignores emails. Hidayat Sagita, who uninstalled the app, is most likely the owner of the company. Their own website does not even have a contact page, and many of their pages are generic placeholders. 5.They run their services through offstack.io, but that site itself is just a single-page 404-like placeholder. 6.You cannot find any legitimate information about this company, which is a major red flag. That’s all for now — we may edit this review further if necessary.

Using app

--

Total reviews

16

Average rating

1.6

5 / 5 Share

Sept. 10, 2025

Have been exploring various filtering apps. Initially I did not like to UI of this app, but that was totally irrellevant: The developer could tune its functionality and design totally towards our needs. Not only that; we use a store with 21 languages. Some apps allow you to translate the headers of the different metafields we use but were not able to put the translated metafields from Shopify, but this one did! Initially our collections were loading a bit slower than with using the standard build in filtering from our theme, but guess what? they fixed that as well. It looks like I can ask support of this app anything and they have the skil and knowledge to do it. If I could give them 10 star, I would have done it.

Using app

About 1 month

Total reviews

45

Average rating

4.5

5 / 5 Share

Aug. 10, 2025

Fantastic app and even better support! We run a store with an extremely large product catalog (+200 000 products), and Sledge has been the best solution to bypass Shopify’s 5,000 product per collection limit while still providing powerful filtering. We have several of stores and have used similar apps on the other stores, all of which are more expensive and less powerful. The team has given us exceptional support and even helped with custom fixes. Highly recommended – great value for the money!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

We’ve tested several filter apps for product pages, but Sledge is by far the best solution we’ve found! The app is incredibly versatile and powerful, with a clean interface and smart functionality that just works. The preset settings help you get started in no time, while advanced users can fine-tune nearly everything. We especially appreciate the built-in translation support, which makes it easy to adapt the app to any storefront language. Plus, having the option to add custom JavaScript and CSS directly in the app gives us full flexibility without touching the theme code – a huge advantage. The pricing is very fair, especially considering the outstanding support. The team responds quickly, implements changes with care, and always finds a solution. Working with Sledge has been a smooth and professional experience from the beginning. It’s clear there’s huge potential behind this app, and we’re excited to see what’s next. If you’re looking for a reliable, flexible, and well-supported filter app – this is it!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2025

I’ve been using the Sledge app for my Shopify store, and I can confidently say it’s one of the best tools I’ve added to my business! From the moment I installed it, I was impressed by how seamlessly it integrated with my store, whether I was working with a traditional Liquid theme or exploring a headless setup with Hydrogen. The features—like Instant Search, Product Filters, Wishlist, and Product Reviews—are incredibly intuitive and have noticeably improved the shopping experience for my customers. What really sets Sledge apart, though, is the support team. They’re phenomenal—quick to respond, proactive, and genuinely invested in helping me get the most out of the app. They even customized my filters and search results page to perfectly match my store’s aesthetic, which has made navigation a breeze for my customers. Since going live with Sledge, I’ve received tons of feedback about how easy my site is to use, and I’ve seen a boost in engagement and sales as a result. The app itself is fast, reliable, and packed with value, but the outstanding service elevates it to another level. If you’re looking for a versatile, high-quality app to enhance your Shopify store, Sledge is a no-brainer. I’d recommend it to anyone in a heartbeat—don’t hesitate to give it a try!

Using app

2 minutes

Total reviews

1

Average rating

5.0

All reviews

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