Sledge: Product Filter, Review for Shopify

Sledge: Product Filter, Review

Collect reviews, improve store instant search & product filter

Developer

Rating

4.5

feedback

14

Reviews

chart

#2,595

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    64%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The Sledge app has received overwhelmingly positive reviews from users, highlighting its powerful features, exceptional customer support, and affordability. Users appreciate the ease of setup, customization flexibility, and the app's ability to significantly improve their store's filtering and search experience. The support team is praised for being responsive, proactive, and going above and beyond to meet users' needs. Additionally, the app is commended for its stability, versatility, and the option to add custom JavaScript and CSS without touching the theme code. However, there is one negative review that raises concerns about unprofessional behavior, lack of response from the support team, and issues with app installation and access.

Highlights

Powerful features and customization flexibility
Exceptional customer support
Affordability
Ease of setup and use
Negative experience with unprofessional behavior and lack of response

Rating Breakdown

  • 5
    93% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2026

We use this app to display product filters horizontally on Collections pages, as well as stock count on product cards. The setup was easy and it does exactly what we wanted it to do. I have had to contact support a few times and every time they have been great.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

We have been using Sledge actively for a while now, and I can confidently say that it is **one of the best apps we have ever used on the Shopify App Store**. First and foremost, the **customer support is absolutely outstanding**. Every single request we had — whether it was a small adjustment or a complex, custom setup — was handled quickly, professionally, and with a true solution-oriented mindset. Instead of saying “this can’t be done,” the team focuses on **how to make it work**. They solved everything we asked for and often went beyond our expectations by offering even better alternatives. The app itself is **powerful, stable, and extremely flexible**. It significantly improved our store’s filtering, search experience, and overall user journey. Performance-wise, it works flawlessly even with large product catalogs. Setup and customization are very smooth, and you can achieve advanced results without heavy technical knowledge. From a pricing perspective, Sledge clearly stands out. Compared to similar apps offering the same level of features, **Sledge is much more affordable**. Considering the quality of the product and the level of customer support, the pricing is more than fair — honestly, it feels underpriced for what you get. To summarize: * Exceptional customer support * Powerful and reliable infrastructure * Easy to use with high customization flexibility * More affordable than most comparable apps If you are looking to seriously upgrade your Shopify store’s search, filtering, and overall shopping experience, I can **highly recommend Sledge without hesitation**.

Store

Fashdes

Using app

22 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 17, 2025

Please be aware: you will not believe what they have done. Do not trust this company or this app with your website. Without mixing emotions, we are outlining the issues one by one: 1.Without any warning, dispute, or incident — right as we entered Q4 — they uninstalled the Sledge app on their end. They did this without providing any notice and without responding to any of our emails. This is a clear violation of Shopify’s developer and merchant terms, and an extremely unprofessional move. They even did it without collaborator access, which directly violates the terms, and we will be filing a complaint. 2.When we attempted to reinstall the app, we received the error: “This app cannot be installed on this store.” 3. They repeatedly accessed our site from different IPs and VPNs. Shopify’s system flagged this as spam and blocked their IPs. They then assumed that we had blocked them. We even have emails where they admitted this. When we asked them to provide their IPs so we could check, they refused. 4.The support team does not respond to questions for days. When they do acknowledge issues, they admit them but do not fix anything. 5.The backend UI is extremely confusing, and although they say they will help, they never actually provide assistance. 6.Hamdan deliberately ignores emails. Hidayat Sagita, who uninstalled the app, is most likely the owner of the company. Their own website does not even have a contact page, and many of their pages are generic placeholders. 5.They run their services through offstack.io, but that site itself is just a single-page 404-like placeholder. 6.You cannot find any legitimate information about this company, which is a major red flag. That’s all for now — we may edit this review further if necessary.

Using app

9 months

Total reviews

16

Average rating

1.6

5 / 5 Share

Sept. 10, 2025

Have been exploring various filtering apps. Initially I did not like to UI of this app, but that was totally irrellevant: The developer could tune its functionality and design totally towards our needs. Not only that; we use a store with 21 languages. Some apps allow you to translate the headers of the different metafields we use but were not able to put the translated metafields from Shopify, but this one did! Initially our collections were loading a bit slower than with using the standard build in filtering from our theme, but guess what? they fixed that as well. It looks like I can ask support of this app anything and they have the skil and knowledge to do it. If I could give them 10 star, I would have done it.

Using app

About 1 month

Total reviews

55

Average rating

4.5

5 / 5 Share

Aug. 10, 2025

Fantastic app and even better support! We run a store with an extremely large product catalog (+200 000 products), and Sledge has been the best solution to bypass Shopify’s 5,000 product per collection limit while still providing powerful filtering. We have several of stores and have used similar apps on the other stores, all of which are more expensive and less powerful. The team has given us exceptional support and even helped with custom fixes. Highly recommended – great value for the money!

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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