Slide Cart Drawer by AMP
Slide Cart with Cart Upsell, Free Gifts, Rewards Bar &...
Rating
4.9
feedback
604
chart
#371
All reviews
Rating Breakdown
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Jan. 8, 2023
Great Customer Service, Love the app. Sebastian from the customer service team was super helpful in helping me set up the app.
Thanks for your nice words, Team Legend London! We are glad Sebastian was able to help you, and look forward to your store's growth with our app. Have a great week ahead!
Jan. 6, 2023
This product, these folks! You won't find a more robust and attentive customer service. I'd say second to none out of all the other Shopify app support out there. Although I wish the product was a tad cheaper for folks just starting to sell because, well, we have no revenue yet and it bites into our pocket, it's a heck of a product. They will ensure the Slide Cart is working to your standards. I'd give 7 stars if there were.
Thank you for your review Team Creative Alchemy. We will keep striving towards making our service better for your business. Don't hesitate to reach out if you have any other question/area where we can assist. Have a great week!
Jan. 6, 2023
I tested exactly 32 in cart upsell apps....Most were rejected because of the pricing model...The more orders you have the more they charge you....Slide is only one flat reasonable charge....The ability to stack upsells and the reward bar with the floating cart did it for me...Setup was super easy....I had issues with 27 of the 32 cart upsell apps......I waited weeks for responses from other apps...The best customer service was Slide...I received an immediate response...Christian not only told me what the issue was he logged in and fixed it for me!!...Talk about great support!....Not only that he customized the cart with a special feature I requested....All this within hours....Christian for president 2024!...I love this app and the only thing better than this app is the support!! A+++++++++++++++++++++
Thank you for your review, Team Famoushustle. Very much appreciated. We try our best to be as responsive and proactive we can be with our customer service, and, we are glad we were able to assist! Feel free to reach out for any other concerns/questions. -Anoop Head of Product, Slide Cart & Cart Upsell - TCC
Dec. 30, 2022
Incredibly poor customer service. I send them an email on the 18th and a reminder on the 20th, and I have yet to hear back from them.
Hello Team Nakama Knives, Sorry to hear that we couldn't meet your expectations. I can see that Laura from our team did reply to your query and offered a workaround to be applied to your store on the same day. They were waiting for access approval to test the workaround for your query but haven't received it yet. Assuming the issue is still outstanding - I have separately initiated a thread with your team so that we can provide the best solution we can. Again, apologies for the confusion/delay. Best, Anoop Head of Product, Slide Cart & Cart Upsell - TCC
Dec. 27, 2022
Excellent app. Very effective and fast. Customer service helps quickly too and they are very professional.
Thank you for your review, Team VitalSleep! We are glad we could help. Best Regards, Anoop Head of Product
Dec. 23, 2022
A great app that helped me trouble shoot our site in record time. They were super responsive and were able to identify the issue, correct and get our site up and running again super fast. I highly recommend!!
Thanks, team Sky Organics! We are glad we could help and look forward to any future assistance you may need. Best Regards, Anoop Head of Product
Dec. 20, 2022
A brilliant app that does what it says, is easy to setup and has fantastic support. They reply quickly, take the case up and resolve the issue for you.
Thanks a lot, Team NO Grow! We look forward to providing any help or assistance you may need in future. Happy holidays! Best Regards, Anoop Head of Product
Dec. 19, 2022
Really great app that makes your cart much easier to use and cleaner! The upsell module integrated into it is also really nice. And thank you to the support team that is always helping me out fast.
Nov. 27, 2022
Great app. Fair price. Support is super responsive and have fixed issues related to our theme. Features are really solid and think this is a better app that many competitors because of functionality. Definitely has increased AOV and conversion rates
Nov. 24, 2022
We had tech issues the day before Black Friday which made things really tricky. It was a bad time to have the system not functioning but we understand that things happen. I'm leaving four stars because we like the app and the tech support and communication is good. The team continued to work on the issue until it was resolved and that we really do appreciate. I would recommend the app.
Nov. 23, 2022
Jamais vu un support client aussi impliqué pour vous aider ! Je recommande à 100% vraiment. L'application est géniale.
Nov. 17, 2022
Estoy recién comenzando a usarla así que no puedo opinar mucho de los resultados pero la atención al cliente es increíble y me dejaron andando la app en perfectas condiciones. El único detalle es que en el contador para despacho gratis o descuento no se pueden excluír cosas o colecciones (reglas).
Hey Christiane, Thank you for your kind words, we take pride in what we do. / Gracias por sus amables palabras, nos enorgullecemos de lo que hacemos. With regards to your second statement - this is something that is controlled by shopify. We do not have control over the discount setup. Shopify has been making changes to discount creation lately. I have taken the liberty to research for you here: You have mentioned "collections cannot be excluded from the counter for free delivery"(en el contador para despacho gratis o descuento no se pueden excluír cosas). This should be achievable by following "Free shipping for specific products" in this article https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shipping-rates#creating-free-shipping-rates Also, "Percentage & fixed amount discounts" can be applied to specific collections only - meaning you can set up discount (rules) / colecciones (reglas). See "Create an amount off discount code" under #8 Specific Collections https://help.shopify.com/en/manual/discounts/discount-types/percentage-fixed-amount Buena Suerte, Leonard
Nov. 16, 2022
Slide Cart from App HQ is a promising app, that has a lot of potential. Unfortunately, it suffers from bloated scrips, meaning that my store takes longer to fully load. Additionally, the site needs to be fully loaded for the slide cart to work, which means that people clicking on the cart icon before the site has finished loading, are forwarded to the cart page instead of the cart drawer!
Hey Daniel, we are so sorry to hear of your negative experience with slide cart. With regards to your main issue, the nature of shopify websites is such that scripts are always loaded the last on your store. Unfortunately, that is not something we can easily change. We are putting this in our product roadmap to be prioritised soon. Slidecart was developed with your store's speed as our main priority - our javascript snippet has been optimised to stringent standards, meeting shopify's plus level of app standards. One quick thing which may help is to follow Shopify's article to improve load times of your core website (https://help.shopify.com/en/manual/online-store/store-speed/improving-speed ). By having quicker load times, shoppers will have a better experience with slidecart overall. If the issue still persists, let's connect directly to see how can we help further. Calendly link - https://calendly.com/anoopthecommerceco/slide-cart-onboarding Anoop, Head of Product @ SlideCart, AppHQ
Nov. 14, 2022
I can only recommend! Quickest service I have ever met! 10/10! They solved my extra need really fast! The app works perfectly!
Nov. 14, 2022
Die App lässt sich perfekt vom Design im Shop anpassen und integrieren und als ich letzte Woche Freitag ein IT Problem mit der App hatte, wurde mir innerhalb von 2 Tagen geholfen, es komplett zu lösen. Die App ist wirklich eine Empfehlung!
Nov. 13, 2022
The app has great features. More than the app itself the support team is EXTREAMLY helpful. I had an issue with compatibility with a new theme and the support team worked swiftly to find a solution. So buy the app with confidence!
Nov. 7, 2022
I am very happy with this app. It work perfect, and the supportteam is always very happy and fast to help with anything.
Oct. 31, 2022
The customer service was fast and helpful. The App increased our AOV from 20€ to 45€. Many thanks - its just amazing!
That's amazing to hear, Team The Pet Family! We are glad we could help. Best Regards, Anoop Head of Product
Oct. 31, 2022
Great App and great customer care! they helped me with a super fast response and a very clear instructions. Recommended !
Thank you for your review, Team Cervicure! We look forward to our partnership or any assistance you may need! Best Regards, Anoop Head of Product
Oct. 22, 2022
great cart, great app and over everything else very good support team who were willing to test code themselves to help me with my store 5/5
Hey TurboJam, Thank you so much for the kind words. We're so happy to be able to support your business :) Cheers, Richard Customer Success