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The reviews suggest the app is very easy to set up and use, with a clean interface and smooth integration that lets merchants get an FAQ running quickly. Several users appreciate the simple onboarding and the overall look and feel of the app. On the negative side, reviewers report poor support responsiveness, unresolved bugs, and missing customization options. Specific complaints include difficulty removing the “powered by SlimFAQ” branding, problems minimizing the widget after expanding it, lack of text justification controls, and HTML/code formatting not displaying correctly. Overall, the app seems strong on ease of use but weaker on support and advanced customization.
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