Sling: Scheduling & Time clock
Scheduling, time Tracking & communication made easy.
Rating
2.8
feedback
6
chart
#2,169
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Sling app on Shopify are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes the app working well, good service, and helpful features for employee scheduling. Users appreciate the intuitive interface, timesaving templates, and the ability to simplify scheduling tasks. On the other hand, negative feedback revolves around slow customer support response times, difficulties in certain functions like team clocking in and out on a single device, and issues with account management and refunds. Despite the mixed reviews, many users find Sling to be a valuable tool for their businesses.
Highlights
Rating Breakdown
All reviews
July 20, 2023
I loved this app up until needing support. They take 30-40 minutes to reply to a message, thus turning a 10-15 conversation into 2 days!!! literally. I have been trying to get this matter resolved for 2 days. I would like to be refunded for the yearly plan I paid for that is not reflected on my account. I am unable to run my payroll. I have paid in full, but I cannot use the account because their system is glitched. and mysteriously they have no clue how to refund me.
May 18, 2023
The schedule and cost management on this app is fantastic, however the very basic function of being able to have a team clock in and out on a single device is nearly impossible. Admin and staff can't really be separated leaving inside information such as salaries ect exposed. It seems if you need this app for a single station this may not be the right solution. Customer service is very responsive but will only forward you articles im assuming these are all bots and while logging in its a 50/50 chance that your password will work. I think the hap has a ton of potential but it seems a lot of amazing features were added before making the basic functions.
Sorry to hear you did not find the features of Sling to meet your business needs. If you would like to give Sling another try, we do have a knowledgeable team of Customer Care professionals who would be happy to do what we can to make Sling work for you and your business.
Nov. 19, 2021
I have worked in Information Technology for more than 20 years and I've seen my fair share of products. It is with that background that I can tell you Sling is a fantastic piece of software. It is intuitive, powerful, and has all of the features I was looking for to develop an interactive schedule. Timesaving templates make it quick and easy to add a shift by type or a week of shifts. New employees get a link and immediately have access to their schedule and reminders. I'm only 2 weeks into using Sling and it has become an essential part of our growing business. I look forward to learning about the other features including the timeclock, blocking time, and swapping shifts.
March 6, 2021
This may be the best app on the Shopify Market! For the cost of this app and how robust and intuitive it is, you should get this app even if you don't need it. I am blown away by how good this app is!
Thank you very much for your opinion! we're doing our best so your experience with Sling app would be the best possible.
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