Sling: Scheduling & Time clock for Shopify

Sling: Scheduling & Time clock

Scheduling, time Tracking & communication made easy.

Developer

Rating

2.8

feedback

6

Reviews

chart

#2,360

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    17%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App, Sling, are mixed with both positive and negative feedback. Positive aspects highlighted include the app working well, good service, and helpful features for employee scheduling. Users appreciate the intuitive interface, timesaving templates, and the ability to simplify scheduling tasks. On the other hand, negative feedback revolves around slow customer support response times, difficulties in separating admin and staff functions on a single device, and issues with basic functionalities like team clocking in and out. Some users also mentioned challenges with password login and system glitches.

Highlights

Positive aspects: Intuitive interface, timesaving templates, simplifies scheduling tasks
Negative aspects: Slow customer support response times, difficulties in separating admin and staff functions, issues with basic functionalities

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2023

Works well, good service and help.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

July 20, 2023

I loved this app up until needing support. They take 30-40 minutes to reply to a message, thus turning a 10-15 conversation into 2 days!!! literally. I have been trying to get this matter resolved for 2 days. I would like to be refunded for the yearly plan I paid for that is not reflected on my account. I am unable to run my payroll. I have paid in full, but I cannot use the account because their system is glitched. and mysteriously they have no clue how to refund me.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

May 18, 2023

The schedule and cost management on this app is fantastic, however the very basic function of being able to have a team clock in and out on a single device is nearly impossible. Admin and staff can't really be separated leaving inside information such as salaries ect exposed. It seems if you need this app for a single station this may not be the right solution. Customer service is very responsive but will only forward you articles im assuming these are all bots and while logging in its a 50/50 chance that your password will work. I think the hap has a ton of potential but it seems a lot of amazing features were added before making the basic functions.

Store

Osswald

Using app

3 days

Total reviews

3

Average rating

2.3

Developer Reply

Sorry to hear you did not find the features of Sling to meet your business needs. If you would like to give Sling another try, we do have a knowledgeable team of Customer Care professionals who would be happy to do what we can to make Sling work for you and your business.

5 / 5 Share

Nov. 19, 2021

I have worked in Information Technology for more than 20 years and I've seen my fair share of products. It is with that background that I can tell you Sling is a fantastic piece of software. It is intuitive, powerful, and has all of the features I was looking for to develop an interactive schedule. Timesaving templates make it quick and easy to add a shift by type or a week of shifts. New employees get a link and immediately have access to their schedule and reminders. I'm only 2 weeks into using Sling and it has become an essential part of our growing business. I look forward to learning about the other features including the timeclock, blocking time, and swapping shifts.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2021

This may be the best app on the Shopify Market! For the cost of this app and how robust and intuitive it is, you should get this app even if you don't need it. I am blown away by how good this app is!

Using app

About 2 months

Total reviews

7

Average rating

2.4

Developer Reply

Thank you very much for your opinion! we're doing our best so your experience with Sling app would be the best possible.

All reviews

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