WWE Small Package Quotes
Small Package Quotes for Shopify | Eniture Technology
Rating
4.3
feedback
4
chart
#14,289
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
25%
-
Less than a year
75%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. One user found it extremely hard to connect and get started, having to use another email to continue the setup process. On the other hand, multiple users praised the app for its accurate shipping calculations and user-friendly settings. The support team was highlighted as a standout feature, with quick responses and helpful assistance. Additionally, one user mentioned receiving exceptional customization and quality work from the app developers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2023
Extremely hard to connect and get started. We have tried several times and had to use another email to continue set up.
Thank you for your review, although we are disappointed by the rating. I reviewed our system for support interactions: 1. Form; 2. Email; 3. Phone. There were none. If you need assistance, you can open a support ticket by emailing [email protected] or by calling 404-369-0680 x2. There is an in-app link to the User Guide that is also available on our website (eniture.com). It is written for an 8th-grade readability score. If you make use of the User Guide, you should have no difficulty. If you have difficulty you can contact us for support and we will quickly resolve it. Regarding the comment about your email address... You should direct this complaint to your email provider.
July 19, 2022
I work at a small shop that ships products with high shipping costs, as our products weigh a lot and some ship out in multiple packages, so it's important that everything is calculated correctly. This plugin gets the job done! General settings and per product shipping settings are easy and straightforward. We have tried a few other paid shipping plugins on Shopify and I would recommend this one by far. I ran into an issue with shipping settings on a particular product and support got back to me immediately!
Thank you for your review! We are delighted that you think so highly of the app and the support you received from us.
Sept. 14, 2018
I use the Worldwide Express LTL and Small Package app for Shopify and they're both great. The best thing is their SUPPORT! Paul picks up the phone and answers my questions immediately! So helpful.
Aug. 14, 2018
The support we received from them went above and beyond expectations! They also provided customization for us and the quality of work was exceptional. These guys are some of THE best in the app store.
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