Voyager Upsell & Cross‑Sell for Shopify

Voyager Upsell & Cross‑Sell

Skyrocket your sales with powerful and user friendly upsells

Developer

Rating

4.6

feedback

24

Reviews

chart

#17,363

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    38%
  • Less than a month
    38%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, effectiveness in increasing sales, and excellent customer support. Many users highlighted the quick response times from the support team and the simplicity of setting up the app without the need for theme coding alterations. The app was commended for its clean and sophisticated appearance, especially on mobile devices. However, there were a few suggestions for improvement, such as automating trigger products, adding color customization options in Global Settings, and displaying accurate cart amounts in upsell pop-ups.

Highlights

Ease of use and effectiveness in increasing sales
Excellent customer support and quick response times
Suggestions for improvement in automation and customization options
Clean and sophisticated appearance, especially on mobile devices
Accurate tracking of conversions and stock availability

Rating Breakdown

  • 5
    83% (20 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    8% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2020

I'm just using this app from few hours and it's awesome ! The support is very reactive and helpfull. Thank you very much for all your work.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

We're happy to help :) -Devin Zander CEO

5 / 5 Share

May 13, 2020

What an amazing ROI. Give it a try in the trial and see for yourself why the monthly costs are more that worth the investment.

Store

Merula

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

12:00AM Thanksgiving and my issue got resolved in under 30 mins with very fast contact. The app is way easier then anything else I tried. used 3 other APPS that I got rid of today before I found this one.. Happy I did.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2019

Best upsell app for Shopify, super simple to use, very fast loading in cart, and a lot of options to customize to your campaign. Smart was smart on this one! Nice work! Definitely made my day having an app not only do what I needed it to, but do it better than expected - this is rare with Shopify apps!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you enjoy the app :) a lot of great updates coming soon as well!

4 / 5 Share

April 5, 2019

I use this app and it works great and is effective so I would give it 5 stars in that regard. However I do have some suggestions for improvement which I would love to see implemented in the future. I'm still going to use with this app because I wasn't able to find another app that resolves the below points (and may possibly mean it's just too complicated to implement). It's been about a week of using it and so far I am pleased with the results. 1. There is no way to automate the trigger products, so you have to select every item manually. This means that every time you add new products to your shop, you have to remember to include this in your bundle, if you want to make sure the upsell pop-up is triggered for every customer. It's not an issue if you only have a few products and don't frequently add new products to your shop. But as a retailer that brings in multiple products on a weekly basis, I'd love to have a 'set-it-and-forget-it' approach where there's a default option that can be the "catch all" or based on product collections, e.g. if you buy any item from the "Pen" collection, customer gets a pop-up showing pencil case, ruler, etc. -- this would be easier than manually adding every pen in the shop, or if you bring a new pen into your store, to remember to add it to the bundle. 2. Under Global Settings the app allows to customize fonts that will apply to all offers, but to customize the color of your pop ups, you have to set it for every bundle you create. Why not have color options in the Global Settings? I'm assuming most websites would want to set the colors according to their branding and have it be consistent for all pop-ups. 3. One of the options for upsell is to offer a certain discount or reward when the customer reaches a certain $ amount in their cart. However, if you set a minimum/maximum to this bundle, when the customer receives the pop-up, it shows a bar from $0 to the goal amount, and with each item the customer adds, the bar goes up. However, on the pop-up, it starts at $0 and not the actual amount in the cart. So for example, if the goal is set to $200, and the customer already had $50 in the cart, the pop-up shows a bar of $0 to $200 and it starts at $0 which is a bit misleading since the customer only needs to add $150 more, and not $200... sorry if this is not very clear. Anyways all in all, I do like this app and will continue using it! I hope the developers take this as constructive feedback, and not any means to discredit their useful app.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the feedback! You’ve made some great points. We will put these into our roadmap and get to them soon :) Cheers, Devin Zander CEO SMART

All reviews

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