All reviews

Rating Breakdown

  • 5
    83% (20 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    8% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2020

I'm just using this app from few hours and it's awesome ! The support is very reactive and helpfull. Thank you very much for all your work.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

We're happy to help :) -Devin Zander CEO

5 / 5 Share

May 13, 2020

What an amazing ROI. Give it a try in the trial and see for yourself why the monthly costs are more that worth the investment.

Store

Merula

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

12:00AM Thanksgiving and my issue got resolved in under 30 mins with very fast contact. The app is way easier then anything else I tried. used 3 other APPS that I got rid of today before I found this one.. Happy I did.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2019

Best upsell app for Shopify, super simple to use, very fast loading in cart, and a lot of options to customize to your campaign. Smart was smart on this one! Nice work! Definitely made my day having an app not only do what I needed it to, but do it better than expected - this is rare with Shopify apps!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you enjoy the app :) a lot of great updates coming soon as well!

4 / 5 Share

April 5, 2019

I use this app and it works great and is effective so I would give it 5 stars in that regard. However I do have some suggestions for improvement which I would love to see implemented in the future. I'm still going to use with this app because I wasn't able to find another app that resolves the below points (and may possibly mean it's just too complicated to implement). It's been about a week of using it and so far I am pleased with the results. 1. There is no way to automate the trigger products, so you have to select every item manually. This means that every time you add new products to your shop, you have to remember to include this in your bundle, if you want to make sure the upsell pop-up is triggered for every customer. It's not an issue if you only have a few products and don't frequently add new products to your shop. But as a retailer that brings in multiple products on a weekly basis, I'd love to have a 'set-it-and-forget-it' approach where there's a default option that can be the "catch all" or based on product collections, e.g. if you buy any item from the "Pen" collection, customer gets a pop-up showing pencil case, ruler, etc. -- this would be easier than manually adding every pen in the shop, or if you bring a new pen into your store, to remember to add it to the bundle. 2. Under Global Settings the app allows to customize fonts that will apply to all offers, but to customize the color of your pop ups, you have to set it for every bundle you create. Why not have color options in the Global Settings? I'm assuming most websites would want to set the colors according to their branding and have it be consistent for all pop-ups. 3. One of the options for upsell is to offer a certain discount or reward when the customer reaches a certain $ amount in their cart. However, if you set a minimum/maximum to this bundle, when the customer receives the pop-up, it shows a bar from $0 to the goal amount, and with each item the customer adds, the bar goes up. However, on the pop-up, it starts at $0 and not the actual amount in the cart. So for example, if the goal is set to $200, and the customer already had $50 in the cart, the pop-up shows a bar of $0 to $200 and it starts at $0 which is a bit misleading since the customer only needs to add $150 more, and not $200... sorry if this is not very clear. Anyways all in all, I do like this app and will continue using it! I hope the developers take this as constructive feedback, and not any means to discredit their useful app.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the feedback! You’ve made some great points. We will put these into our roadmap and get to them soon :) Cheers, Devin Zander CEO SMART

5 / 5 Share

April 17, 2018

One of the most sophisticated and clean looking upsell applications you will find. I've used many different options in the past, but none have worked as well or looked nearly as good on a mobile device than this one. And we all know how critically important that is.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2018

Great app with very very fast support.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2018

Mason is a great source of help and he's a rockstar ^.^

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2018

This is an amazing bundle that is easy to install and does a lot to help get sales.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

This is a great app to increase AOV from customers. I like the fact that it's very intuitive and easy to set up. There is also no need to get someone to alter the theme coding. So for the time saved I would give it 5 stars!

Using app

About 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 24, 2018

Love this app, simple and easy to use!

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 16, 2018

Just started using the SMAR7 Bundle and I can already tell it's going to be great. Big shout out to Mason, Devin, Matt, and the rest of the team. Your training is top notch!!!

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Great support and tips for improving my shop! I can't wait to start creating my bundles of artwork for complete collections. Exactly what I needed.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

great support. quick and easy to setup.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

This five stars is for Smar7 team. Their facebook group is very active with very worthwhile discussions that give insights. Really helpful team.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Still trying to get used to this app but it looks fab and no doubt will add real value to my store! Fabulous customer service too :)

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 3, 2017

Great support! Very helpful and quick to respond.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2017

Great app and even better customer service. Tried many upsell apps before switching to SMAR7 and never been happier. Order value increased greatly

Using app

1 day

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 2, 2017

I really, really wanted this app to work. The interface is beautiful and the concept is great. I spent a full work day tinkering with it and playing around with bundles and kept running into small flaws in how the settings (don't) work that made it extremely frustrating. I chatted at length with two of their tech support people. While they were both very friendly and tried to help, they didn't really seem to get the issues and when they did conceded that they didn't have solutions. I really hope they iron these issues out in the future and I'll be happy to try again, but right now I'm super frustrated that I wasted a day on it.

Store

Mezuzah

Using app

About 10 hours

Total reviews

7

Average rating

3.4

5 / 5 Share

Oct. 12, 2017

I got the app but needed more of a cross sell and not something at checkout. Customer service was great and I Hope they add this feature in the future.

Using app

About 1 hour

Total reviews

1

Average rating

5.0