Voyager Upsell & Cross‑Sell
Skyrocket your sales with powerful and user friendly upsells
Rating
4.9
feedback
504
chart
#13,949
All reviews
Rating Breakdown
Review RSS Feed
April 10, 2019
Customer service was funtastic! Daniel was amazingly patient and helpful throughout the whole process, from initial inquiry to troubleshooting and setting up the actual upsells. Because of him, we would definitely buy this app. And thanks for the free pdf file as well. More power to you and your company!
April 7, 2019
I don't normally expect to get Support help on weekends, much less on a Sunday. I was blown away to get a response on chat almost immediately and the Support person walked me through my issue to a satisfactory result. KUDOS to Smart7!
April 5, 2019
I use this app and it works great and is effective so I would give it 5 stars in that regard. However I do have some suggestions for improvement which I would love to see implemented in the future. I'm still going to use with this app because I wasn't able to find another app that resolves the below points (and may possibly mean it's just too complicated to implement). It's been about a week of using it and so far I am pleased with the results. 1. There is no way to automate the trigger products, so you have to select every item manually. This means that every time you add new products to your shop, you have to remember to include this in your bundle, if you want to make sure the upsell pop-up is triggered for every customer. It's not an issue if you only have a few products and don't frequently add new products to your shop. But as a retailer that brings in multiple products on a weekly basis, I'd love to have a 'set-it-and-forget-it' approach where there's a default option that can be the "catch all" or based on product collections, e.g. if you buy any item from the "Pen" collection, customer gets a pop-up showing pencil case, ruler, etc. -- this would be easier than manually adding every pen in the shop, or if you bring a new pen into your store, to remember to add it to the bundle. 2. Under Global Settings the app allows to customize fonts that will apply to all offers, but to customize the color of your pop ups, you have to set it for every bundle you create. Why not have color options in the Global Settings? I'm assuming most websites would want to set the colors according to their branding and have it be consistent for all pop-ups. 3. One of the options for upsell is to offer a certain discount or reward when the customer reaches a certain $ amount in their cart. However, if you set a minimum/maximum to this bundle, when the customer receives the pop-up, it shows a bar from $0 to the goal amount, and with each item the customer adds, the bar goes up. However, on the pop-up, it starts at $0 and not the actual amount in the cart. So for example, if the goal is set to $200, and the customer already had $50 in the cart, the pop-up shows a bar of $0 to $200 and it starts at $0 which is a bit misleading since the customer only needs to add $150 more, and not $200... sorry if this is not very clear. Anyways all in all, I do like this app and will continue using it! I hope the developers take this as constructive feedback, and not any means to discredit their useful app.
Thanks so much for the feedback! You’ve made some great points. We will put these into our roadmap and get to them soon :) Cheers, Devin Zander CEO SMART
April 3, 2019
I love this app (and its sister, Gateway). The back end is simple to use and the front end looks professional, fun and engaging. And the support team is absolutely top-notch. Thanks again, guys :D
April 3, 2019
I really enjoy all of the Smart Apps, including the Smart Bundle Upsell, because they simply make using Shopify easier. They also provide phenomenal customer service and respond to questions almost immediately. Another great thing is they are always working to make their apps better, which is essential in the ever changing digital marketplace. If you're serious about running a successful Shopify store, then get this app. You'll be glad that you did. I particularly enjoyed using the Smart Bundle Upsell app, becuase it does all the "heavy lifting" for me. Without doing any coding, my store has a "salesperson" that upsells everything for me. I also enjoy that this app is constantly updated, so I don't have to worry about any bugs breaking the functionality of Shopify store. All I needed to do was download the app and with a few clicks I can create a standard upsell, a discunt upsell, or a free shipping upsell.
Awesome, thanks for the kind words! We're extremely happy you're enjoying the apps and we look forward to helping you scale your revenue
March 20, 2019
Very easy to use app to create a funnel or upsell in your checkout. Very affordable in a bundle. Looking forward to creating more sales with these apps! Customer service has been very prompt and helpful. They even throw in some goodies and training!
March 16, 2019
It did exactly what it said it would. Best upsell app I know of. 7 day trial is nice and lets you know if you want it or not.
March 13, 2019
Great app! The initial walkthrough makes it easy to set up and use right away. Look forward to increasing my AOV! Thanks! :)
March 11, 2019
The app is aweomse and the customer support is even better. Great guys, really love this tool. Will definitely use it in the future.
March 2, 2019
I've been using it for over a week and find it easy to navigate and very user friendly. Will be placing my first FB ad soon and look forward to seeing it work.
Feb. 27, 2019
I'm still setting up and experimenting with this app and so far so good. After about 2-3 hours it's pretty easy to use and navigate. The support are excellent, I really think that is part of what makes the app so great is how amazingly fast and pronto the support are.
Feb. 24, 2019
So simple to understand and add discounts and upsells with this App. Thank you for making Shopify so much fun!
Feb. 22, 2019
I tried all the apps for upselling for Shopify. I had issues with every single one because I use a custom theme. I lost several days for testing, installing and settings but the results were really pure. SMART Bundle Upsell worked just after installation without any modification in the code. Moreover, it offers great functionality in one price. For other providers, you have to buy additional packages so finally, the price will be higher. Overall, great app, very functional and very supportive team.
Feb. 15, 2019
Awesome app but most importantly THE BEST SUPPORT!! Very fast and efficient, thanks you. Highly recommend!
Feb. 12, 2019
It was really a great help setting up my discount bundle, so far that is how much I have used! I am sure it is going to a great one!
Feb. 6, 2019
The customer service is unparalleled. Within minutes, you're receiving engagement from a human being who knows their stuff. Sometimes, you can even be helped by Devin himself. Everyone is so sweet. Great product and great service.
Jan. 1, 2019
Great customer support! App does what it says it will do. And I'm certain this will be increasing my sales tremendously! Awesome idea and a great addition to my store! Thanks to the people over at SMAR7 Apps.
Jan. 1, 2019
I'm using this app to help me set up bundle upsells and the first time I tried to create a bundle I ran into a problem and couldn't get the bundle I created to save. Luckily the help box hangs out on the bottom right of the page, so I was able to just open it up and type in my issue. The very next morning bright and early, Paul was nice enough to help me out and sending him the screenshots of the page he was able to pinpoint the problem in no time and get me back to creating more bundles.
Dec. 18, 2018
I like this app very intuitive and support is already here to help us. I recommend.....................................................................................