Smarketly Page Builder Editor
Smarketly Page Builder Editor App
Rating
3.8
feedback
32
chart
#11,305
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
31%
-
Less than a day
16%
-
Less than a month
19%
-
Less than a year
22%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are mixed, with some users experiencing issues with the app leaving behind code in their themes even after uninstalling it. Many users mentioned difficulties in completely removing the app's code from their stores, leading to design and functionality issues. Customer support responsiveness varied, with some users praising the quick assistance they received, while others expressed frustration over lack of response. On the positive side, users appreciated the features and ease of use of the app, with some highlighting the excellent customer support they received.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 26, 2023
Hey, your app broke, everything broke, and now i have duplicate pages on everything. I tried using the delete smartkely option as per your website, but the app interface is broken. I have tried contacting you via email a week ago, with pictures, wrote 2 times, i was ignored every time. I hope you won't ignore this review. Please delete your app from my store, including my code, Thank you. I will edit this review if you fix the problem.
Hey Scaune, Our developers solved the issue on your website, which wasn't related to our app. A conflict on your website led to it. review your website. Good luck to you with your project. Smarketly App Team
Nov. 17, 2021
I deleted the app and the code is still in my theme... how can i completely delete it , i dont want to have it anymore as i dont need.
Hey Bambi Hungary, Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them. We'll be happy to assist you with solving this for your store, for this we have a tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
Oct. 23, 2021
Deleted the app and the code is still in my theme... how do I completely delete it as I don't want that in my theme no more.
Hey DWARA LONDON, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
Oct. 17, 2021
The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.
Hey little flower pet store, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
Sept. 9, 2021
Deleted the app and the code is still in my theme! It is not good for my site. How do I remove this? It will not let you go past the first screen of setup without opting in to one of their plans. I have not received a direct message. I reinstall the app to get to support. I have given this company collaborators access to my store in order to delete this app and its code.
UPDATE: Thank you for approving the access and replying about it here. We went ahead and removed all the code from the store manually and sent you a direct message (it might be in your spam folder, if you don't see it in the inbox) Please confirm that everything is good on your store. --- Hey Ice Blue Jewelry, Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them. We'll be happy to assist you with solving this for your store, for this we have a tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
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