Smarketly Page Builder Editor
Build landing & product pages, add sliders, sections, FAQs
Rating
3.5
feedback
14
chart
#14,402
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
43%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
7%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app, Smarketly, are mixed with both positive and negative feedback. Positive aspects include the app's good set of features, ease of use, outstanding customer support, and the willingness of the support team to go above and beyond to help users. Users have praised the app for improving their store and providing solid base features for free. However, negative themes in the reviews include difficulties in removing the app's code from the theme after uninstalling it, challenges in contacting customer support after logging out, and issues with code interference when changing themes. Some users have also expressed frustration with the lack of response from support and the inconvenience of having to manually search for and delete leftover code.
Highlights
Review RSS Feed
All reviews
July 5, 2021
The app itself is very good and offers a good set of features but I have uninstalled it and was wondering if you could explain which sets of code I need to remove or if you have tool to remove the code.
Hey Ilhaam UK, Thank you for your lovely review! We've sent you a direct message with the guide for our tool to remove the code easily. If you didn't receive our reply or having any issue with the process, please let us know right away - we'll be delighted to assist with anything!
June 15, 2021
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app.
Hey Qurist, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
May 20, 2021
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app. Can someone share their customer support email address?
Hey Relaxation Studio, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
April 22, 2021
Updating my review. This app looks good and i will probably give it another chance in the future. What Shopify doesn't tell you is that their program integrating with 3rd party apps is a problem (not necessarily the app itself). If you decide to uninstall this one, make sure to just do it from within the app itself - don't click the 'uninstall' button on the shopify app area. This is apparently true for all 3rd party apps and shopify should be more clear about it since they won't offer customer support for 3rd party apps. It actually looked pretty good. But I uninstalled it to try something else. It’s still showing and had not been uninstalled and I can’t get rid of it. Shopify admin is trying to help but hasn’t succeeded yet.
Hey bareLUXE Skincare, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
Feb. 25, 2021
This App has improved our store by such a large amount in such a short amount of time because of the ease of use! They also have THE BEST support team I wanted to use a feature that they did not yet have and they went out of their way to inspect our code and fix it for us. We are beyond grateful thank you so much smarketly!!!
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