Smarketly Page Builder Editor
The reviews for the app Smarketly are mixed, with a combination of positive and negative feedback. Positive aspects include the app's good set of features, ease of use, outstanding customer support, and the willingness of the support team to go above and beyond to help users. Users appreciate the functionality of the app and the improvements it brings to their stores. However, negative themes in the reviews revolve around difficulties in removing the app's code after uninstallation, issues with theme changes affecting content created with the app, and challenges in contacting support or receiving timely responses.
Review RSS feed
The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.
Hey little flower pet store, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store
The app itself is very good and offers a good set of features but I have uninstalled it and was wondering if you could explain which sets of code I need to remove or if you have tool to remove the code.
Hey Ilhaam UK, Thank you for your lovely review! We've sent you a direct message with the guide for our tool to remove the code easily. If you didn't receive our reply or having any issue with the process, please let us know right away - we'll be delighted to assist with anything!
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app.
Hey Qurist, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app. Can someone share their customer support email address?
Hey Relaxation Studio, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
Updating my review. This app looks good and i will probably give it another chance in the future. What Shopify doesn't tell you is that their program integrating with 3rd party apps is a problem (not necessarily the app itself). If you decide to uninstall this one, make sure to just do it from within the app itself - don't click the 'uninstall' button on the shopify app area. This is apparently true for all 3rd party apps and shopify should be more clear about it since they won't offer customer support for 3rd party apps. It actually looked pretty good. But I uninstalled it to try something else. It’s still showing and had not been uninstalled and I can’t get rid of it. Shopify admin is trying to help but hasn’t succeeded yet.
Hey bareLUXE Skincare, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store.
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