Smarketly Page Builder Editor for Shopify

Smarketly Page Builder Editor

Smarketly Page Builder Editor App

Rating

3.8

feedback

32

Reviews

chart

#6,066

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    31%
  • Less than a day
    16%
  • Less than a month
    19%
  • Less than a year
    22%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify app are mixed. Some users have experienced issues with the app, such as broken interfaces, duplicate pages, and difficulties in removing the app and its code from their themes. There are also complaints about the lack of responsiveness from the app's support team. On the positive side, some users appreciate the app's features and ease of use, especially the free version. They also praise the app's customer support, mentioning quick responses and assistance in resolving issues. Overall, the app seems to have potential but needs improvement in terms of stability and support.

Highlights

Broken interfaces
Difficulties in removing app and code
Lack of responsiveness from support team
App features and ease of use
Positive customer support experience

Rating Breakdown

  • 5
    41% (13 ratings)
  • 4
    12% (4 ratings)
  • 3
    16% (5 ratings)
  • 2
    3% (1 ratings)
  • 1
    28% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 26, 2023

Hey, your app broke, everything broke, and now i have duplicate pages on everything. I tried using the delete smartkely option as per your website, but the app interface is broken. I have tried contacting you via email a week ago, with pictures, wrote 2 times, i was ignored every time. I hope you won't ignore this review. Please delete your app from my store, including my code, Thank you. I will edit this review if you fix the problem.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hey Scaune, Our developers solved the issue on your website, which wasn't related to our app. A conflict on your website led to it. review your website. Good luck to you with your project. Smarketly App Team

3 / 5 Share

Nov. 17, 2021

I deleted the app and the code is still in my theme... how can i completely delete it , i dont want to have it anymore as i dont need.

Using app

5 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hey Bambi Hungary, Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them. We'll be happy to assist you with solving this for your store, for this we have a tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store

4 / 5 Share

Oct. 23, 2021

Deleted the app and the code is still in my theme... how do I completely delete it as I don't want that in my theme no more.

Using app

About 19 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hey DWARA LONDON, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store

4 / 5 Share

Oct. 17, 2021

The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey little flower pet store, We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store

1 / 5 Share

Sept. 9, 2021

Deleted the app and the code is still in my theme! It is not good for my site. How do I remove this? It will not let you go past the first screen of setup without opting in to one of their plans. I have not received a direct message. I reinstall the app to get to support. I have given this company collaborators access to my store in order to delete this app and its code.

Using app

17 days

Total reviews

2

Average rating

3.0

Developer Reply

UPDATE: ​Thank you for approving the access and replying about it here. We went ahead and removed all the code from the store manually and sent you a direct message (it might be in your spam folder, if you don't see it in the inbox) ​ Please confirm that everything is good on your store. --- Hey Ice Blue Jewelry, Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them. We'll be happy to assist you with solving this for your store, for this we have a tool that will remove the code from your theme with a click of a button. We've sent you a direct message with all the information. We are looking forward to hearing from you so we can make this perfect for your store

All reviews

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