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Rating
4.7
feedback
8
chart
#5,283
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
25%
-
Less than a month
50%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the ease of use and the excellent customer support provided by the team. Many users highlighted the quick responses and proactive approach of the support team in resolving any issues that arose. The rotating banners feature was particularly appreciated, along with the app's customization options. However, there was one user who faced challenges with customer support initially but later appreciated the repeated attempts to help.
Highlights
Review RSS Feed
All reviews
Sept. 4, 2023
The app is easy to use... I like especially the rotating banners. I had just a few questions and David supported me. He was very helpful and could fix the problem yery quickly. Thank you very much! :-)
Thank you for taking the time to leave such a positive review! We're delighted to hear that you're enjoying the rotating banners feature and found our app user-friendly. David is indeed a gem in our team, and we're pleased he could assist you swiftly. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for your support and feedback! 😊🌟
Aug. 26, 2023
A magnificent app and even better support service! Does everything we need and more. Can't wait to try the new rotating feature along with scheduled items too!
Thank you so much for your kind words! We're thrilled to hear that our app and support have met your expectations. We hope you enjoy the new rotating feature and scheduled items as much as we enjoyed building them. Your feedback means a lot to us. Let us know if there's anything else we can assist you with. Thanks again for your support! 🌟
July 31, 2023
We had some hiccups getting the app to work, but after a conversation with Martin at tech support, he promised to fix it and.... HE DID FIX IT in just a few hours. Thanks to Mouse for their excellent support policy..... Andrzej
Thank you for sharing your experience with us. We apologize for the initial hiccups, but we're delighted to hear that Martin was able to address and resolve the issue promptly. We always aim to ensure our users have a seamless experience, and feedback like yours helps us continuously improve. A big shout-out to Martin for upholding our commitment to excellent support!
July 13, 2023
Martin's level of support has been nothing short of phenomenal. His quick responses and proactive approach to jumping in and taking care of issues have been truly remarkable. His commitment to ensuring our issues were resolved shows his commitment to providing outstanding customer service. The app itself is easy to set up and eagerly look forward to seeing new features being integrated. Highly recommended.
Store
Myko Kids
Using app
3 days
We're deeply appreciative of your thoughtful review! It's fantastic to hear that Martin has provided you with exceptional support. His dedication to our users is truly a testament to the kind of customer service we strive to deliver. We're also glad to hear that you've found the app user-friendly. Your feedback and anticipation for new features motivate us to continuously improve and innovate. Please don't hesitate to reach out if you have any further suggestions or questions. Thank you for your high recommendation and for choosing our app!
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