All reviews

Rating Breakdown

  • 5
    89% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2023

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

You won't believe it, but I didn't need to contact support at all. I didn't encounter any issues from app installation to integration; it was all incredibly straightforward. I was in search of an app that could announce ongoing sale offers effectively, and I found many options on Shopify, but I chose this particular app because it's free. I was pleasantly surprised to find that the color scheme and customization options were also available for free. This app is perfect for those who want a hassle-free installation process and don't need a lot of complicated features. It's just what I was looking for.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your in-depth feedback with us! Our team is committed to ensuring your satisfaction and is always here to help. Don't hesitate to get in touch whenever you require support. Pleasure to work with you!

5 / 5 Share

Sept. 9, 2023

I set up a simple announcement bar just like I imagined in 2min. Super easy to use, amazing support and everything for free

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

The app is easy to use... I like especially the rotating banners. I had just a few questions and David supported me. He was very helpful and could fix the problem yery quickly. Thank you very much! :-)

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

A magnificent app and even better support service! Does everything we need and more. Can't wait to try the new rotating feature along with scheduled items too!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

The app is fantastic. I realized its fast than other apps. 5 star for now. Thanks. they have also a very good customer support. Highly Recommended.

Using app

About 1 hour

Total reviews

14

Average rating

5.0

1 / 5 Share

Aug. 6, 2023

The product is too simple to function and doesn't do what I want at all. The product is too simple to function and doesn't do what I want at all. I tried to use free shipping or other phrases at the bottom of the product, but these features need to be further developed.

Store

Julingo

Using app

24 days

Total reviews

7

Average rating

2.9

Developer Reply

Hello, It's Martin, co-founder of Mouse Announcement Bar Banners. Thank you for your feedback, and I apologize for any inconvenience caused. We always aim to provide the best possible experience with our app. We've tried to contact you several times but haven't received a response. Please reply so we can assist you further. You're also welcome to use our online chat within the app. Alternatively, feel free to reach out to me personally at [email protected].

5 / 5 Share

Aug. 1, 2023

Insane app! I want to say THANK YOU MARTIN for helping me out with these questions! This banner improved and brightened my shop!!!

Store

5mangai

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

We had some hiccups getting the app to work, but after a conversation with Martin at tech support, he promised to fix it and.... HE DID FIX IT in just a few hours. Thanks to Mouse for their excellent support policy..... Andrzej

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Martin's level of support has been nothing short of phenomenal. His quick responses and proactive approach to jumping in and taking care of issues have been truly remarkable. His commitment to ensuring our issues were resolved shows his commitment to providing outstanding customer service. The app itself is easy to set up and eagerly look forward to seeing new features being integrated. Highly recommended.

Store

Myko Kids

Using app

3 days

5 / 5 Share

July 9, 2023

I absolutely love this app! It's very easy to install and navigate which made the entire process effortless. But the cherry on top has to be their customer support. They were extremely fast in responding and swiftly solved my problem. I highly recommend it!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Easy to setup with instant preview, quick support and works perfectly. I somehow missed 'activate' button at first and was missing banner in the shop, but got quick reply from support - I just needed to activate it in online store > themes > customize > app embeds.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 8, 2023

I worked with support for over 2 hrs and they couldn't fix their problems. I think they only have one customer support. Very frustrating. (Update) I have revised my review because customer support has contacted me several times. I appreciate the repeated attempts to help me. I could not get the banner to work because I am not the principal listed on the website. However, I should have been told this before spending hours on the phone. I would suggest looking at your security procedures. In my case my partner lives 4 hrs away and cannot always be contacted immediately.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback and apologize for any frustration you experienced while seeking support. We repeatedly requested collaboration access, but unfortunately, we did not receive confirmation from you. Despite our efforts to provide videos and instructions, we did not receive any feedback from you to determine the effectiveness of our proposed solutions. Our core value - the satisfaction of every client we serve.

5 / 5 Share

July 5, 2023

First of all i never met a support agent that reply in 2 minutes. Martin is really professional and available, also super friendly. We've worked on his announcement banner to improve it and what he did was awesome! The results came out in a couple of days as he promised. I really reccomend this app because i can suppose that more premium features will come out from this amazing guy :D

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for providing us with such detailed feedback. Our team is dedicated to serving you and is available to assist you at any time. Please feel free to reach out to us whenever you need assistance. Pleasure to work!

5 / 5 Share

July 3, 2023

Goede banner app die precies doet waar hij voor bedoeld is. Service is snel en goed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for providing us with such detailed feedback. Our team is dedicated to serving you and is available to assist you at any time. Please feel free to reach out to us whenever you need assistance.

5 / 5 Share

July 2, 2023

Intuitive UXUI, Highly responsive support and more features to come! Martin was very informative and kind.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for providing us with such detailed feedback! Our team is dedicated to serving you and is available to assist you at any time. Please feel free to reach out to us whenever you need assistance.

5 / 5 Share

June 30, 2023

Martin was super duper helpful. I had no clue how to add the announcement bar and he made it easy as! Also chucked in some free AI requests too.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for providing us with such detailed feedback. Our team is dedicated to serving you and is available to assist you at any time. Please feel free to reach out to us whenever you need assistance.

5 / 5 Share

June 24, 2023

So easy to use and allows clickable buttons on header. Easy to customise and plenty of options which are not available on the standard Shopify headers.

Using app

18 minutes

Total reviews

25

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your experience with us. It is the best reward for our team. Please don't hesitate to contact us anytime. Have a great day ahead!

5 / 5 Share

June 22, 2023

As an e-commerce store owner, this app is a game-changer. Easy to set up and customize, it helped us to effectively announce sales and updates to our customers. With features like scheduling and a user-friendly interface, it boosted our store's performance significantly. The customer service was fast and helpful. Overall, a reliable and efficient tool, highly recommended for all stores.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for providing us with such detailed feedback. Our team is dedicated to serving you and is available to assist you at any time. Please feel free to reach out to us whenever you need assistance.