Drip Apps: Announcement Bar
Build an Announcement Bar: All-in-one Announcement Bars
Rating
4.7
feedback
8
chart
#5,283
All reviews
Review RSS Feed
Sept. 4, 2023
The app is easy to use... I like especially the rotating banners. I had just a few questions and David supported me. He was very helpful and could fix the problem yery quickly. Thank you very much! :-)
Thank you for taking the time to leave such a positive review! We're delighted to hear that you're enjoying the rotating banners feature and found our app user-friendly. David is indeed a gem in our team, and we're pleased he could assist you swiftly. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for your support and feedback! 😊🌟
Aug. 26, 2023
A magnificent app and even better support service! Does everything we need and more. Can't wait to try the new rotating feature along with scheduled items too!
Thank you so much for your kind words! We're thrilled to hear that our app and support have met your expectations. We hope you enjoy the new rotating feature and scheduled items as much as we enjoyed building them. Your feedback means a lot to us. Let us know if there's anything else we can assist you with. Thanks again for your support! 🌟
July 31, 2023
We had some hiccups getting the app to work, but after a conversation with Martin at tech support, he promised to fix it and.... HE DID FIX IT in just a few hours. Thanks to Mouse for their excellent support policy..... Andrzej
Thank you for sharing your experience with us. We apologize for the initial hiccups, but we're delighted to hear that Martin was able to address and resolve the issue promptly. We always aim to ensure our users have a seamless experience, and feedback like yours helps us continuously improve. A big shout-out to Martin for upholding our commitment to excellent support!
July 13, 2023
Martin's level of support has been nothing short of phenomenal. His quick responses and proactive approach to jumping in and taking care of issues have been truly remarkable. His commitment to ensuring our issues were resolved shows his commitment to providing outstanding customer service. The app itself is easy to set up and eagerly look forward to seeing new features being integrated. Highly recommended.
Store
Myko Kids
Using app
3 days
We're deeply appreciative of your thoughtful review! It's fantastic to hear that Martin has provided you with exceptional support. His dedication to our users is truly a testament to the kind of customer service we strive to deliver. We're also glad to hear that you've found the app user-friendly. Your feedback and anticipation for new features motivate us to continuously improve and innovate. Please don't hesitate to reach out if you have any further suggestions or questions. Thank you for your high recommendation and for choosing our app!
July 6, 2023
Easy to setup with instant preview, quick support and works perfectly. I somehow missed 'activate' button at first and was missing banner in the shop, but got quick reply from support - I just needed to activate it in online store > themes > customize > app embeds.
Aug. 8, 2023
I worked with support for over 2 hrs and they couldn't fix their problems. I think they only have one customer support. Very frustrating. (Update) I have revised my review because customer support has contacted me several times. I appreciate the repeated attempts to help me. I could not get the banner to work because I am not the principal listed on the website. However, I should have been told this before spending hours on the phone. I would suggest looking at your security procedures. In my case my partner lives 4 hrs away and cannot always be contacted immediately.
We appreciate your feedback and apologize for any frustration you experienced while seeking support. We repeatedly requested collaboration access, but unfortunately, we did not receive confirmation from you. Despite our efforts to provide videos and instructions, we did not receive any feedback from you to determine the effectiveness of our proposed solutions. Our core value - the satisfaction of every client we serve.
June 24, 2023
So easy to use and allows clickable buttons on header. Easy to customise and plenty of options which are not available on the standard Shopify headers.
Thank you so much for taking the time to share your experience with us. It is the best reward for our team. Please don't hesitate to contact us anytime. Have a great day ahead!