Rating
4.7
feedback
48
chart
#6,610
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
35%
-
Less than a year
54%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are mostly positive, with many users praising the app's customer service, ease of use, and effectiveness in recovering abandoned carts. Users appreciate the quick response and resolution of issues by the support team. The app is described as simple, intuitive, and user-friendly, making it easy to set up and customize recovery emails. The integration with Facebook Messenger is also highlighted as a valuable feature. However, there are a few negative reviews mentioning bugs in the app and difficulties in getting support or refunds.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 21, 2020
So i had an issue with this app not being able to upload a new logo and so i sent a message to get it fixed and i got it fixed WITHIN 15 Mins. Thank you so much Jayden and just to let you guys know they have amazing customer service if anything happens with the app, they respond quick and get things fix immediately!
Feb. 18, 2020
Your product looks complicated, but its very simple to setup, very intuitive & very user friendly. TQ again
July 9, 2019
This app is awesome for sending abandoned cart emails. You can enter the timing of the sequence of emails and customize the messages. Also, the live chat for talking to support is super helpful. Thank you so much Smart Cart Recovery!
Feb. 4, 2019
I installed this app early this week and didn't know how to get the best results. After chatting with the super friendly support team my recovery emails are actually making me more sales! I highly recommend this app!
Feb. 3, 2019
I do not recommend this app at all!WROTE to them 2 times!!!ZERO answer even after one week.The app is full with bugs.....
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