Smart Cart Recovery for Shopify

Smart Cart Recovery

Earn more without spending a cent on marketing

Developer
View on App Store

Rating

4.7

feedback

48

Reviews

chart

#3,708

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    35%
  • Less than a year
    54%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are mostly positive, with many users praising the app's customer service, ease of use, and effectiveness in recovering abandoned carts. Users appreciate the quick response and resolution of issues by the support team. The app is described as simple, intuitive, and user-friendly, making it easy to set up and customize recovery emails. The integration with Facebook Messenger is also highlighted as a valuable feature. However, there are a few negative reviews mentioning bugs in the app and difficulties in getting support or refunds.

Highlights

Customer service
Ease of use
Abandoned cart recovery
Bugs
Support

Rating Breakdown

  • 5
    90% (43 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 21, 2020

So i had an issue with this app not being able to upload a new logo and so i sent a message to get it fixed and i got it fixed WITHIN 15 Mins. Thank you so much Jayden and just to let you guys know they have amazing customer service if anything happens with the app, they respond quick and get things fix immediately!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Your product looks complicated, but its very simple to setup, very intuitive & very user friendly. TQ again

Using app

About 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

July 9, 2019

This app is awesome for sending abandoned cart emails. You can enter the timing of the sequence of emails and customize the messages. Also, the live chat for talking to support is super helpful. Thank you so much Smart Cart Recovery!

Store

Penny's

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

I installed this app early this week and didn't know how to get the best results. After chatting with the super friendly support team my recovery emails are actually making me more sales! I highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2019

I do not recommend this app at all!WROTE to them 2 times!!!ZERO answer even after one week.The app is full with bugs.....

Using app

5 days

Total reviews

3

Average rating

3.7

All reviews

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