Dab: Whatsapp Chat & Abandoned
Whatsapp Chat & Abandoned Cart
Rating
4.7
feedback
401
chart
#1,785
All reviews
Rating Breakdown
Oct. 10, 2022
Excelente atendimento, atencioso, proativo, rápido e fora que o app é muito bom e bonito, cumpre além do que promete.
June 27, 2023
The app was great and now they have made alterations to the features and added automations. The app works better than before and is extremely user friendly. Just need to set up and they take care of the rest. The support team is fantastic. With the new changes, I wanted to understand the functioning and the support staff got in touch with me instantly. Thanks to Mr.Shubhankar Dhama for giving me a perfect understanding of the new features and guiding me with the steps. He was very patient and kind, solved all my queries too. He also introduced new apps for my business. Overall very happy with the support I received.
April 29, 2022
The customer service is great, makes the app worthwhile for sure! Looking towards more customizations and updates in the future.
Thank you so much for your amazing review!!!
Dec. 14, 2021
Es eficiente y cumple con su objetivo, existen dos problemas y es que abre en WhatsApp Web y no en WhatsApp Desktop, esto debido a que la URL a la que envía el botón empieza por web.whatsapp y no por api.whatsapp. El otro problema es que el número no tiene un formato válido reconocido por WhatsApp, por lo que hay que editar cada número con el código de país seguido del número de teléfono sin espacios. De resto es increíble esta app.
Thank you so much for trusting us and for your valuable review!! 🙏🙏
Oct. 1, 2021
Great app, I really like it. the support team is amazing and they will help and reply you so immediately, they are very professional and courteous, very good
Thank you so much for your valuable feedback buddy!!!!!!!!!❤️ Support is always available to help you with your queries....🙌🏻🙌🏻
May 29, 2021
Free App with all required features. Great Support. Thank You so much. Amazing work Guys. Keep It Up.
Thank you so much for your valuable feedback buddy!!!!!!!!!❤️ Support is always available to help you with your queries....🙌🏻🙌🏻
Feb. 10, 2021
Amazing app. This company is doing great work. Their apps are very professional.<3 Thank you very much
Thank you for your valuable feedback!
Sept. 25, 2020
Se ve que es una APP muy completa y necesaria para Latinoamericano y los países que hablar español, la probare y en unas semanas haré una actualización de la reseña actualizacion 25-09-2020, recomiendo por completo el uso de la aplicacion, tiene funciones muy completas y personalizables, me encanta las analiticas, esa informacion sirve de mucho para tomar desiciones en el negocio 1- Me encanta que cuando mis clientes abandonan el carrito a los 15 minutos reciben un mensaje automatico al Whatsapp, esa opcion es completamente personalizable, en mi caso les ofrecia un cupon de descuento y ellos hacian su compra. 3- Quiero felicitar a Binal y a todo el equipo por haberme ayudado en la personalizacion del servicio, el equipo Charmy Sharma son muy amables, pacientes , eficientes y muy dedicados, estoy muy satisfecho con todo, mi tienda funciona a la perfeccion, me ahorro tiempo, dinero y hago muchas ventas en modo automatico
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Sept. 18, 2020
This is an amazing app i really really like it . the support team is so helpful and they will help you and they answer so immediately thank you
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Aug. 25, 2020
Easy to install and configure. There is also the possibility to add some custom CSS to better fit own needs. I requested a code customization and the staff responded very quickly and made it for me. I find that the possibility of sharing from the site through whatsapp is really useful. TOP app to me.
Using app
1 day
Total reviews
3
Average rating
5.0
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Aug. 18, 2020
A really nice App. Simple, lean and free. Perfect for adding a WhatApp button to your website, to increase the reach for your potential buyers.
Thank you for your valuable feedback!
June 26, 2020
very good app, I had a small problem that was solved very quickly by the assistance. Very recommended
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
May 21, 2020
Buona app molto utile, ottimo servizio clienti , risolvono in fretta qualsiasi problema. Buona app molto utile, ottimo servizio clienti , risolvono in fretta qualsiasi problema.
Thank you for your valuable feedback!
April 4, 2020
Very helpful app. Easily to chat with customer and get a lot of sale with the cart abandonment recovery function!
Thank you for your valuable feedback!
March 25, 2020
Just perfect WhatsApp application, I was looking for this type of plugin for a long time. The abandoned cart functionality looks much good to get orders which customers missed by sending them reminder with coupon or some offers for checkout. I had a great experience with the support team while I get them for a small help in the app and they replied immediately. Great app and I highly recommend that to all.!!!!!
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Dec. 13, 2019
Useless app, which doesn't work in the first place. It was not showing any abandoned carts. Contacted the support. It started showing abandoned carts but not capturing phone numbers, so I couldn't send any WhatsApp messages. Again contacted the support. Phone numbers are showing but links are not working. They asked for staff permission and posted a five-star review on their app after getting access. Wow, such professionalism! Below is the review they have posted on my behalf. "App very useful and rapid assistance in answering service. They helped me to solve a setting problem in a short time from the live chat. Good job!! HIGHLY RECOMMEND!!" Don't give them your account access unless you want your account to be misused.
Dec. 14, 2019
Doing as said! I am able to add multiple agents to provide services to my customers. I like the support team because of their live chat system. I got a quick response from their support agents.
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Nov. 17, 2019
I use this application to discuss with my customers directly on whatsapp and very frankly, this application has everything you need: We can absolutely customize everything. We can have several people connected at the same time. We can record schedules over the whole week. And the support reacts very quickly if ever there is a technical problem what has been my case. I specify that I have the free version and that she offers me everything I want. A big thank you to the whole team!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Sept. 4, 2019
It won't be possible for our agents to available at the live chat to answer every query from the customers. But this app helped us to get query on the WhatsApp platform so agents are replying them easily and communicate faster as they can. This helps us to get in touch with the customers more. Very Happy :-) with this app.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Aug. 14, 2019
its a great tool, easy to use, I used this app to help our customer and I really like.The customer support is even more excellent, very responsive and effective. I recommend it to everybody.
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!