GDPRify ‑ Smart GDPR Banner
Block Cookies and JavaScript with a geo-targeted GDPR banner.
Rating
4.6
feedback
55
chart
#11,551
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
2%
-
Less than a month
18%
-
Less than a year
47%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, many users appreciate how easy it is to set up the app and make their store GDPR compliant. They also like the customization options and the fact that it is affordable. The app is praised for its functionality in helping with GDPR compliance and the ability to revoke consent. However, there are concerns about the support team's responsiveness, with some users mentioning long wait times for replies or lack of communication. Some users also point out specific issues with the app, such as the cookie bar still showing after uninstallation or the default message being too scary for some customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 30, 2021
I have a problem with your app, and I have written you twice in the last week with no response. Can you solve my problem with your app? Thanks ----Update: after this review, they solved my problem.
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Oct. 13, 2020
Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.
Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that! (I sent the following via email but for anyone who's curious...) Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance. Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary. I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set! Thanks again for reaching out.
Sept. 8, 2020
Very Bad Support Team. The worst App Support i have had in that 1,5 years i am using Shopify. I have waited 3 days, get an answer, then i wrote in 1 hour back, now i am waiting since 2 days again. Lost 5 days. NO RECOMMEND!
Hi Zanio, thanks for writing a review, and I apologize we haven't met your expectations on support. Unfortunately, we aren't able to offer custom programming, as you requested. But as mentioned in our reply 3 days ago, you can fix the issue with your Facebook pixel by following Shopify's step-by-step instructions, here: https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/facebook-pixel#remove-facebook-pixel-code-from-your-online-store
Sept. 12, 2019
The app helped me to make my store GDPR compliant. It is easy to set up and it works well. I can recommend it!
Sept. 5, 2019
Works well, though it would be useful to have the option to make the banner bigger so it was more obvious.
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