GDPRify ‑ Smart GDPR Banner for Shopify

GDPRify ‑ Smart GDPR Banner

Block Cookies and JavaScript with a geo-targeted GDPR banner.

Developer

Rating

4.7

feedback

16

Reviews

chart

#6,045

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    12%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App highlight both positive and negative aspects. On the positive side, users appreciate the ease of setup, customization options, and GDPR compliance features. The app is praised for creating non-intrusive cookie banners that match branding, allowing visitors to revoke consent, and offering customizable display options. Users also value the responsive customer service and the ability to control cookies effectively. However, there are concerns about the app's customer service responsiveness, with some users reporting a lack of timely responses to emails. Despite this, the majority of reviews recommend the app for its functionality, user-friendliness, and effectiveness in ensuring GDPR compliance.

Highlights

Ease of setup and customization
GDPR compliance features
Customer service responsiveness
User-friendly interface
Effectiveness in ensuring GDPR compliance

Rating Breakdown

  • 5
    88% (14 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2021

I have a problem with your app, and I have written you twice in the last week with no response. Can you solve my problem with your app? Thanks ----Update: after this review, they solved my problem.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 13, 2020

Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that! (I sent the following via email but for anyone who's curious...) Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance. Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary. I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set! Thanks again for reaching out.

5 / 5 Share

June 25, 2019

Really easy to setup & it creates a non-intrusive cookie banner which matches our branding. Would recommend if you want to be GDPR compliant!

Using app

14 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

June 20, 2019

There is a flaw in the app. Customer service doesn't respond to emails. Would not recommend this app!!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 2, 2019

Does exactly what it says it does. Highly recommended to be compliant with new European laws (even if you're not located in the EU).

Using app

12 months

Total reviews

21

Average rating

3.5

All reviews

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