GDPRify ‑ Smart GDPR Banner
The reviews for this Shopify App are mostly positive, highlighting its ease of use, GDPR compliance, customizable features, and helpful customer service. Users appreciate the non-intrusive cookie banner that matches branding and the ability to revoke consent. However, there are some concerns raised about the app's customer service responsiveness, with some users mentioning delays in receiving support. Overall, the app is praised for its simplicity, effectiveness in GDPR compliance, and user-friendly customization options.
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I have a problem with your app, and I have written you twice in the last week with no response. Can you solve my problem with your app? Thanks ----Update: after this review, they solved my problem.
Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.
Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that! (I sent the following via email but for anyone who's curious...) Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance. Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary. I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set! Thanks again for reaching out.
Really easy to setup & it creates a non-intrusive cookie banner which matches our branding. Would recommend if you want to be GDPR compliant!
There is a flaw in the app. Customer service doesn't respond to emails. Would not recommend this app!!
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