Smart Notifications
Smart Notifications: Send custom, rule driven order emails
Rating
4.9
feedback
18
chart
#3,332
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
6%
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Less than a month
67%
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Less than a year
17%
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More than a year
6%
Reviews Summary
The Smart Notification App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for streamlining email communications with customers, providing exceptional support from the team, and helping with specific use cases like sending out notifications and customizing email templates. The app's versatility, ease of use, and ability to automate fulfillment requests have been highlighted as major benefits. Customers also appreciate the responsive and helpful customer service, especially from Kieran, the support team member. However, one user mentioned that the price of the app is high compared to other options in the market, leading them to switch to a different app.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2024
We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.
Thank you for the lovely review. It always means a lot of receive feedback about the app and our customer service, especially when it's so positive. As always do not hesitate to get in touch if you need anything.
Nov. 24, 2023
I have no words to describe the help, patience and kindness of Kieran! Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations! And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!
Thank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.
April 13, 2023
We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout. I just wish this had come up in our app searches sooner!
Jan. 20, 2023
I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!
We're so glad the app has solved this problem for you. Thank you for your kind words!
Jan. 5, 2023
The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.
You're very kind, thank you. I'm glad that the app fulfilled your use case and that I could be of assistance during configuration of the app. Please don't hesitate to reach out if you need anything else.
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