Smart Order Emails for Shopify

Smart Order Emails

Send order email notifications based on rules you define
View on App Store
Smart Order Emails
Rating
5.0
Feedback
17
Reviews
Chart
#4,340
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Smart Notifications app has received overwhelmingly positive reviews from users who have found it to be extremely helpful in streamlining their email communications with customers and automating various processes. Users have praised the app for its ability to send PDF attachments for order fulfillment, customize email notifications, and provide excellent customer support, particularly highlighting the assistance from Kieran. The app has been described as versatile, easy to use, and essential for improving workflow and communication within ecommerce businesses. However, a few users have mentioned that they found the pricing of the app to be on the higher side compared to other options available in the market.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 6%
Less than a month 71%
Less than a year 18%
More than a year 0%
All reviews
5 / 5 Share
Feb. 5, 2024

We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.

Store Using app Total reviews Average rating
TiCAA Kindermöbel 6 days 3 5.0
Developer Reply

Thank you for the lovely review. It always means a lot of receive feedback about the app and our customer service, especially when it's so positive. As always do not hesitate to get in touch if you need anything.

5 / 5 Share
Nov. 24, 2023

I have no words to describe the help, patience and kindness of Kieran! Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations! And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.

5 / 5 Share
April 13, 2023

We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout. I just wish this had come up in our app searches sooner!

Store Using app Total reviews Average rating
GetBranded.com About 22 hours 1 5.0
5 / 5 Share
Jan. 20, 2023

I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!

Store Using app Total reviews Average rating
ETNA Shirts & More 5 days 3 3.7
Developer Reply

We're so glad the app has solved this problem for you. Thank you for your kind words!

5 / 5 Share
Jan. 5, 2023

The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.

Store Using app Total reviews Average rating
Developer Reply

You're very kind, thank you. I'm glad that the app fulfilled your use case and that I could be of assistance during configuration of the app. Please don't hesitate to reach out if you need anything else.

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