Smart Notifications for Shopify

Smart Notifications

Smart Notifications: Send custom, rule driven order emails

Rating

5.0

feedback

28

Reviews

chart

#11,130

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    43%
  • Less than a year
    32%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ability to streamline email communications, automate notifications, and provide excellent customer support. Many users highlighted the exceptional assistance from Kieran, the support team member, who went above and beyond to help them configure the app to suit their specific needs. The app was commended for its versatility in solving various use cases, from sending specific notifications to filtering out confidential information for staff training. Users also appreciated the ease of use, quick response times, and the ability to customize email templates.

Highlights

Positive customer support and assistance from Kieran
Versatility in solving different use cases
Ease of use and customization of email templates
Streamlining email communications and automating notifications
Quick response times and excellent customer service

Rating Breakdown

  • 5
    96% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 5, 2024

We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I have no words to describe the help, patience and kindness of Kieran! Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations! And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.

5 / 5 Share

April 13, 2023

We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout. I just wish this had come up in our app searches sooner!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

We're so glad the app has solved this problem for you. Thank you for your kind words!

5 / 5 Share

Jan. 5, 2023

The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

You're very kind, thank you. I'm glad that the app fulfilled your use case and that I could be of assistance during configuration of the app. Please don't hesitate to reach out if you need anything else.

All reviews

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