Dropshipping Copilot AI
AliExpress's Product Selection Tool
Rating
3.3
feedback
14
chart
#4,543
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
21%
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Less than a year
71%
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More than a year
0%
Reviews Summary
The reviews for the Dropshipping Copilot AI Shopify App present a mix of positive and negative feedback. On the positive side, users appreciate the app's advanced features like enhanced search, bulk importing from AliExpress, generative AI for product titles and descriptions, and one-click watermark removal. The AI functions for product research and order fulfillment are highlighted as helpful and user-friendly. Additionally, users commend the platform for combining product research and order fulfillment, making it powerful and efficient. Responsive customer service and the app's potential for providing good assistance are also mentioned as positive aspects.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
well i didn't receive any free trial and then I wasn't able to use the app
April 4, 2024
My customer faced an issue during checkout, receiving the message: "No delivery available: This item will be removed from your cart because there are no delivery methods available for your address." Upon investigation, I found that changing the inventory location resolved the error. However, reverting back to the original inventory location set by the app brought the same error back. Despite the app's advanced features like enhanced search and bulk importing from AliExpress, the overall experience has been cumbersome. Setting pricing rules and importing to Shopify proved challenging. Comparatively, alternatives like Dsers offer more products for the same price, coupled with excellent support and customer service. Now, I have hundreds of products imported from this app, meticulously described, only to be hindered by the inventory location issue during checkout. Rectifying this requires manually adjusting each imported product's inventory location, as Shopify lacks a bulk editing option for this. Attempts to seek assistance through customer support have been unsuccessful. Although the app's dashboard contains a support page, the chat support feature isn't clickable, compounding the frustration. This situation is incredibly frustrating. I am open to revising my review if these issues are promptly addressed.
Hello, First and foremost, we sincerely apologize for any inconvenience you encountered during the checkout process. We value your feedback greatly and are eager to offer you personalized assistance to resolve the issue you've experienced. We have attempted to reach out to you and would like to discuss the matter in more detail. Would you be willing to communicate with us via email, [email protected] or WhatsApp, or any other method you find convenient? We are confident that through direct communication, we can provide more effective support. Also, we'd like to inform you that our live chat support is available from Monday to Friday (9:00 AM - 6:00 PM GMT+8). If you happen to reach out to our Chatbot outside these service hours, rest assured that we will respond within 48 hours. Please don't hesitate to get in touch with us through your preferred means of communication. We look forward to assisting you as soon as possible and improving your app experience. Thank you for your patience and understanding, and we await your prompt response. Best Regrads, Dropshipping Copilot Customer Service Team
March 23, 2024
i signed up for the basic plan but DS Copilot AI is trying to charge for an annual subscription. The DS account shows no paid subscriptions but they keep trying to charge the card. Do not use DS Copilot
Hello, We sincerely apologize for any inconvenience you've experienced while using our app. Your feedback is extremely important to us, and please rest assured that there must be some misunderstanding, and we deeply regret any frustration this has caused. We have attempted to reach out to you to better understand and address the issue. Please check your WhatsApp for our response. We are committed to resolving your concerns promptly and hope to provide a satisfactory solution as soon as possible. Additionally, if you prefer, you may directly contact us via our customer support email at [email protected]. We welcome your valuable input, which will help us continuously improve and provide a better service experience for all users. Once again, we extend our sincerest apologies for any inconvenience caused and appreciate your understanding and support. Best Regrads, Dropshipping Copilot Customer Service Team
March 13, 2024
It's a great concept and I enjoyed it while it lasted, but now the app is barely useful in the free mode. The free mode use to give you a lot of insights but now you can't do much of anything. Not sure really why or how anyone can find it useful without paying for the service. If you have the money to burn, it can provide you some good insights and they do have responsive customer service but if you are just starting out, don't waste your time with it.
Hello, Thank you for recognizing our efforts to meet customer needs. We're constantly striving to improve our app and provide robust support, which is why we've introduced a more powerful paid version. Therefore, we highly recommend considering our annual plan, which is quite affordable — on average, less than the price of a daily cup of coffee. We value your feedback and hope to earn a higher review from you soon. Best Regrads, Dropshipping Copilot Customer Service Team
March 7, 2024
It has been an amazing experience of trying Dropshipping Copilot AI. As an official partner to AliExpress, they can access more accurate data to generate deep insights, it is a strong advantage to them. They AI functions on product research and product descriptions writing are very helpful and user-friendly. And also their platform combines product research and order fulfilment together, which makes their platform more powerful and efficient. Last but not least. as a newly launched app, they are trying best to provide good customer service to answer questions and provide assistance to people who uses their platform. All in all, it is a promising platform with a lot of potential. Recommend to people who wants to try something new.
Hello, We sincerely appreciate your 5-star rating here! Your endorsement means a great deal to us and motivates our team to keep up the hard work. Thank you for acknowledging the quality of our product. We are dedicated to continuous improvement and delivering excellence. Your support is the cornerstone of our growth and efforts. Rest assured, we will maintain our dedication to providing outstanding service and products. Your positive feedback is a valuable source of encouragement for us all, and we promise to uphold the high standards that earned your praise. Thank you again for being a part of our journey; we're excited to keep advancing and serving your needs. Best Regrads, Dropshipping Copilot Customer Service Team
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