All reviews

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Dec. 1, 2024

We have been using this app for over 2 years now and it has always worked without a hitch. The app provides great rates at checkout and allows us to easily book our package pickups and sell large bulky items online. The support is great and they are always willing to help solve any issues that may occur. Cannot recommend this app enough for shipping within Australia.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Intuitive to use, service is fantastic, Steve is great when answering questions and how to set things up. Highly recommended. www.fpv-power.com.au

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

This app and service easily integrates. It allows the user to define to the dimensions and weights of each individual product for an accurate and seamless checkout/shipping experience for your customers. Would highly recommend. www.racecraftaus.com

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 31, 2022

fantastic and easy to use service. click and play off the apps easy to track fast service great customer service

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Having worked with Smartsend for over 6 years when the new app came out i was very excited, they addressed all the restrictions from previous versions and the integration is seamless. If your not using smartsend and have multi box products with varied widths you're probably losing money on freight somewhere. Just starting out and dont have courier accounts? smartsend give you buying power dont even hesitate

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

This app makes shipping easy and helps us save money with great shipping rates. I highly recommend Smart Send.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

I love this app, it is one of our favourites and integrates so well with Shopify, simple easy format which makes its easy to use, and best of all it fills orders after your labels are generated

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2022

I have been using this app for over two years. It makes my shipping costs more accurate, reducing the risk of me losing money to underestimated shipping or losing sales to overestimated shipping. Then once I go to book the courier, I have the ability to consolidate packages to save money. The app saves me time. Customer support from the Smart Send team is outstanding. They are fast to address any issues with the app. They advocate for me whenever there are issues with the carriers.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

I've been using the SmartSend app for a few years now and found it to be easy to use. I was pleasantly surprised by the tremendous service from Smartsend and the way it integrates seamlessly into my store

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

July 21, 2022

If there's one thing we love about this app it's that behind it is a really great team! We get exceptional customer support from Steve, Chris and their team. They have yearrrrs of logistics experience that has helped us solve countless courier related problems, get our products to customers in tricky situations and work better with our 3PL. The app itself works really well for our big, heavy products and gives us lots of flexibility in terms of how we charge for shipping which is crucial for us in such a large country with diverse shipping costs. We've used the Smart Send app for about 4 years and the latest Premium version has great additions and makes life even easier. Would definitely recommend it!

Using app

About 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

July 12, 2022

we have used this app for a number of years and found it easy to use , it inergrates with our shopify store well and it does most things we need it to do.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 8, 2022

We have been using this app for many years. They have been really excellent and responsive in their support for parcel tracking and deliveries to other booking and pickup queries. By far the best ecommerce shipping app in Australia. Very easy to use and setup.

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

June 21, 2022

I am so glad I found this app. It has been a great time and money saver as I no longer have to estimate how much shipping will be and under quote myself. Customer service has been amazing too, Steven always responds to my emails in a timely manner and was able to help guide me through setting up the app on my Shopify store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0