SMART Shipping Rates & Rules
The reviews for this Shopify App overwhelmingly praise the exceptional customer service and support provided by the tech team. Users highlight the quick response times, knowledgeable assistance, and the ability of the support team to efficiently resolve complex shipping setup issues. The app is commended for its flexibility in setting up different shipping rules based on various criteria like zip codes, weights, and customer types. Additionally, users appreciate the ease of operation and the seamless integration with Shopify. However, some reviews mention that the basic setup might be straightforward but having the support team available for more advanced configurations is crucial for maximizing the app's potential.
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Great application and great support. Solves a number of issues we have had. Very responsive.
i made an error of trying to update our shipping Labor Day Weekend. Ended up with two apps i couldn.t get what i needed. had to take our site down Labor Day. Sidekick suggested This app as it had the tools i needed. Figured it would take me hours of trial again, but reach out for support so the could "teach" me. They walked me through it all and did most of the editing. Site is back up and running with the options we need. Awesome support and appears to handle our shipping challenges with different needs for the various live animals we ship.
The support team at SMART Shipping Rates & Rules are OUTSTANDING! We have rolled out a nationwide shipping plan in less than 5 days. The rules are highly complicated. The SMART team have been outstanding in the inital roll-out and now the fine adjusting as I make small changes to the plan. I find the support the best of any app I have ever worked with. I'm very grateful that our businesses align so well. Thank you.
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