WebDesk Authenticator
Quick Access: Social Login for Customers
Rating
3.5
feedback
68
chart
#5,392
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Reviews Summary
The reviews for the Smart Social Login app are mixed, with both positive and negative feedback from users. Positive aspects include easy installation, good support from the developer team, and effective functionality once set up correctly. Users appreciate the quick responses from support and the app's performance. However, negative feedback revolves around issues with the app not working consistently, poor customer service, and confusion regarding the setup process. Some users reported that the app didn't load properly, had login issues, or lacked customization options. Despite the mixed reviews, the app seems to have potential if users can navigate the setup process effectively and receive timely support when needed.
Highlights
Rating Breakdown
All reviews
May 25, 2020
It didnt work, i installed and it doesn't function; i tried to upgrade my plan and didnt work it was useffull for me.
Jan. 29, 2020
We try to install app and it doesn't work. We don't see list of social to select. Support team doesn't answer during 5 days (3 of them was working days).
July 30, 2019
This app and the team is really awesome. When I contacted the developer about a query, I got a genuine response right away. . My problem was the app would not load immediately (it would take a second or two). So they ended up "hard-coding" it into the liquid files. Now it loads instantly! This literally made a huge different for me, massive impact on customers and I am extremely happy with it.
Thank you for such an awesome review! We wish to continue providing the service to you and look forward to working with you in the future.
May 28, 2019
I love the app easy to use and install. User friendly and Great support. Have not had it on for long but so far am happy with its performance. Highly recommended!
Thank you for the review! We are glad to know that you are happy with the ease of use and performance of the application :)
April 27, 2019
I repeatedly asked for updates for the issues. No answer, so I'm assuming they don't want my business. Customer service was horrible. Second thing is, the app doesn't work consistently, I doesn't log in straight away, you have to refresh the page but sometimes it takes up to 3 or 4 refreshes for the customer to login. Not good enough, lost customers and lost money. This is a business not a game. App removed!
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