Rating

5.0

feedback

13

Reviews

chart

#1,145

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    69%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the team. Users highlighted the quick response times, helpfulness, and dedication of the support team, particularly mentioning Elie's exceptional assistance. The app itself was described as easy to use, with a variety of templates to display videos and stories effectively on Shopify websites. Customers appreciated the visual appeal and customization options offered by the app, making it a valuable tool for boosting sales and engaging visitors. Overall, the combination of user-friendly functionality, great features, and top-notch customer service received high praise from users.

Highlights

Excellent customer service and support
User-friendly interface and customization options
Visual appeal and effectiveness in showcasing videos and stories
Impact on engagement and conversions
Ease of use and seamless functionality

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 26, 2024

Elie was fantastic! I had an issue with my uploads and she took over in less than 5 minutes, and completed it without me having to worry about it all together.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Très bon produit, simple et pas cher. Equipe à l'écoute pour apporter des modifications.

Store

Anod

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Elie went above & beyond to help even on a Sunday where her team was not as available, and even found a solution for our issue, so customer service is amazing, and they are always ready to help for any issues you may encounter to help you fix it ! Recommend 10/10 for customer service, and 10/10 for their great features! Definetely a great solution for anyone wanting to incorporate stories on their mobile-oriented website :)

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Many many thanks for the warm comment! Elie will be delighted to be highlighted in a review and we're glad to hear your positive feedback on our product and more importantly on the team. Feels just great!

5 / 5 Share

Aug. 1, 2024

La aplicación es muy fácil de configurar y tiene diferentes plantillas para mostrar de diferentes maneras tus videos, a mis clientes les encanta lo visual así que es excelente para nuestra página. El soporte que brindan es muy bueno y están dispuestos a ayudar. Recomiendo ampliamente está aplicación si quieres hacer crecer tus ventas.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Nos alegra saber sobre tu experiencia con Smart Stories y el impacto que ha tenido en tu negocio! Gracias por los comentarios positivos y por probar activamente todas nuestras funciones.

5 / 5 Share

July 30, 2024

L'application est super ! Elle permet de créer différents types de stories pour mettre en avant des vidéos sur les pages de notre site Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

C'est un plaisir pour toute l'équipe de recevoir un retour sur expérience de ce type. Grand merci pour votre confiance!

All reviews

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