Rating

5.0

feedback

15

Reviews

chart

#1,002

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the Smart Stories Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customer service, and ability to enhance the visual appeal of their online stores. Customers appreciate the various templates available for showcasing videos and creating engaging stories. The support team, particularly Elie, receives high praise for their quick and effective assistance, even going above and beyond to resolve issues. Users also highlight the app's user-friendly interface, seamless functionality, and the positive impact on customer engagement and conversions. Overall, Smart Stories is highly recommended for ecommerce merchants looking to incorporate interactive storytelling on their Shopify websites.

Highlights

Positive customer service experience and quick assistance from the support team
Ease of use and user-friendly interface
Variety of templates for showcasing videos and creating engaging stories
Positive impact on customer engagement and conversions
High recommendation from users

Rating Breakdown

  • 5
    100% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2025

Exellent

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

The best app to add video on product page, the team also is great and help me quickly to install it. Thanks !

Store

Weebot

Using app

10 months

Total reviews

22

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Elie was fantastic! I had an issue with my uploads and she took over in less than 5 minutes, and completed it without me having to worry about it all together.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Très bon produit, simple et pas cher. Equipe à l'écoute pour apporter des modifications.

Store

Anod

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Elie went above & beyond to help even on a Sunday where her team was not as available, and even found a solution for our issue, so customer service is amazing, and they are always ready to help for any issues you may encounter to help you fix it ! Recommend 10/10 for customer service, and 10/10 for their great features! Definetely a great solution for anyone wanting to incorporate stories on their mobile-oriented website :)

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Many many thanks for the warm comment! Elie will be delighted to be highlighted in a review and we're glad to hear your positive feedback on our product and more importantly on the team. Feels just great!

All reviews

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