Rating

4.3

feedback

6

Reviews

chart

#20,288

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    67%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality, with comments praising its effectiveness in validating zip codes and providing on-time support for any issues that arise. Users also highlight the prompt and helpful customer service provided by the app's team. However, there are also negative reviews mentioning issues with product syncing and adding zip codes to new products. Some users expressed frustration with the lack of response from the developer despite reaching out multiple times. Overall, the app seems to have a strong feature set but may need improvement in terms of responsiveness and resolving technical issues.

Highlights

Positive feedback on app functionality and effectiveness in validating zip codes
Prompt and helpful customer service
Issues with product syncing and adding zip codes to new products
Lack of response from developer
Need for improvement in responsiveness and technical issue resolution

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 23, 2021

The app randomly stopped syncing products in, and we can't add zip codes to new products now. There are no error messages or obvious way to fix it. I reached out to the developer several times but received no response. Be weary.

Using app

4 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your Review. Please note that If you create new products in Shopify after the app installed then you need to click the Manually sync products button in the product list. Also We have checked your store and found that product "Flower Moon Tortillas and New Moon Mole Set" showing in the product list. Thanks

5 / 5 Share

Nov. 17, 2020

No support inspite of multiple requests that i sent to them. I really can not comment on the app because i was not able to use it. Update: I am updating the rating based on their reply since its not their fault and will try again

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

It's a good app. The team are available for all you need. It's fast to resolve my questions and problems in my store. Very good.

Store

OnFarma

Using app

26 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 16, 2020

They've provided an amazing support almost instantly for one of the issues that we had! And the app is working seamlessly as well. Keep it up guys.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Great app on store compare to others, on time support given for issues, easy to use and do exactly same as features given !!

Using app

1 day

Total reviews

3

Average rating

5.0

All reviews

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