SmartChat: Multi‑Channel Sync for Shopify

SmartChat: Multi‑Channel Sync

SmartChat: Multi-Channel Chat Integration - Webiators

Rating

5.0

feedback

2

Reviews

chart

#5,484

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
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  • Less than a day
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  • Less than a month
    50%
  • Less than a year
    50%
  • More than a year
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Reviews Summary

SmartChat Multi-Channel Sync is highly praised by users for its ability to consolidate chats from diverse communication channels into one interface, making it easier to manage customer interactions. Users appreciate the app's feature of syncing conversations across multiple channels like Facebook, WhatsApp, and Instagram, which has streamlined their customer service operations. The support team, especially Yogesh, is commended for being quick to respond and helpful. Overall, the app is recommended for businesses with multi-channel operations.

Highlights

Consolidation of chats from diverse communication channels
Syncing conversations across multiple channels
Efficient customer service management
Responsive and helpful support team
Recommended for businesses with multi-channel operations

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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All reviews

5 / 5 Share

Nov. 8, 2024

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Multi-Channel Sync is a game-changer for managing customer interactions. The ability to sync conversations across multiple channels—like Facebook, WhatsApp, Instagram and more —has streamlined our customer service. Yogesh from the support team has been exceptional, always quick to respond and incredibly helpful. Highly recommend for anyone needing a unified communication solution!

Store

CosmeX

Using app

11 days

Total reviews

4

Average rating

5.0

All reviews

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