Persebaya Store review for Smarty Quantity Discounts
May 19, 2020
Why your voucher discount code still can be used in other collections ? i was setting only one collections, but your code also can to use in other collections -- 10 May 2020 I am very disappointed with this app, he gave me a free plan forever, but when I tried to make a quantity promo, this application made a price mistake and this made me lose 19 May 2020 Case closed, support is real time to respons via email
Update 19 May: Thank you! Anytime you need help - please let us know via email or live chat. Update: You gave us 3 stars 2 months ago, but you are still using our app. Which means that the app works well for you. Today you've edited the review to even 1 star (you are the very first one to do it) and I am sorry to hear you have the latest misunderstanding. As I wrote to you in the ticket - you have set the wrong settings in your campaign and that's why the discounts were not as you expected. You are more than welcome to continue using our app and we are happy to help you anytime for free (despite the fact that you are not paying for our app anymore, as we decided to compensate you b/c of the Shopify bug). However, if you are not satisfied with our app and want to leave us - we totally understand you and wish you all the best! Hi, As we said before, the issue happens due to Shopify change that was made recently. We are working with Shopify dev to fix it. Thank you for your review and sorry for the inconvenience. Regards, Smarty Discounts Team
Shopify Quantity Breaks, Volume Pricing + Bulk Discounts App