SmashPops ‑ Spin Wheel Pop Ups
Exit Intent Spin Wheel Popup to Capture more Email Leads
Rating
4.7
feedback
16
chart
#1,566
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
25%
-
Less than a year
38%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, effectiveness in driving sales and increasing email subscribers, and the excellent customer service provided. Many users highlighted the quick response and competence of the support team, as well as the convenience and thoughtful settings of the app. The app was also commended for its ability to gather valuable data and improve website conversions. However, there was one negative review mentioning discrepancies in session counts and the fast depletion of credits, leading to disappointment for that user.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 5, 2024
Très bon outils, mais pas que. Le service client / service support est tout simplement génial, ultra rapide et surtout compétent. Nous avions quelques petits ajustements à faire pour faciliter l'outil, nouvelles features (qui servent maintenant à tout le monde ) et ils ont pu les développer très très rapidement, et ainsi nous sommes tous allé de l'avant. Très sincèrement, si tous les prestataires et service-techniques étaient comme eux, le monde tournerait bien plus rond. Un grand BRAVO (et je n'ai pas pour habitude de perdre mon temps à raconter ma vie sur des reviews, mais là, ça vaut le coup)
Sept. 24, 2023
This is a very good app and easy to use. Also it’s worth it when putting it on your site. I’ve made plenty sales from them.
July 31, 2023
Works as expected. Solved my issue for a give away promotion. Works as expected. Solved my issue for a give away promotion.
July 3, 2023
I am not even a week in, your count for the session isn't the same as GA. I know I don't get 20k visits a week. I didn't expect to blow through 20k impressions in just a few days. I will not be purchasing a bit disappointed. If you get around 1k session a week you will blow through the credits really fast. I don't think it is worth it.
Hello, We're sorry to hear that you've had a bad experience. In general, differences between Google Analytics traffic and SmashPops displays may be due to: - Display rules causing the popup to appear several times per session. - Visitors using privacy tools that prevent Google Analytics from capturing data. However, in your case, our engineering team suspects that the additional traffic may be attributed to bot activity on your website and a mitigation strategy has been deployed today. Our policy is to exclude all bot interactions from the display count to ensure that you're not billed for non-human activity, while simultaneously ensuring to respect the activity of search engine bots. We would be glad to be able to confirm our diagnostic if you decide to work with us again. Of course, we would offer our service for free and refund any bill while we confirm that this was indeed the root cause of your issue. Best regards. William
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