Smile
A fun and effective way to get product reviews
Rating
4.8
feedback
12
chart
#6,305
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
8%
-
Less than a month
67%
-
Less than a year
0%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting aspects such as quick engagement with visitors through emojis, easy installation process, and excellent customer support. Users appreciate the concept of the app and find it helpful in increasing customer engagement. However, some users suggest improvements like more customization options for emojis, the ability to encourage shoppers to leave reviews, and the addition of features like an overview of people's reactions or a sentiment view dashboard for comparing results between products.
Highlights
Review RSS Feed
All reviews
Nov. 4, 2023
A good app to increase quick engagement with visitors with emojis Interesting concept. Emoji Stats on the dashboard are helpful
April 4, 2021
I like this app and I think it is simple and easy to use and we can see instant reactions to visitors for each product or posts with stats without them taking time to do a formal review, I would suggest that if we can have more choice of emoji set for more unique customization as well can change the sizes to suite individual needs for the sites.
Jan. 7, 2021
Good App! Best Support! Really fast response on their side. Good Job Jordin! If you'd like to have more customer engagement then add this app your Shopify profile.
Aug. 21, 2020
I just installed the app a week ago, so there is not much to review. Installation process is fairly easy, although it requires inserting some code into one's Shopify Theme (I am NOT a coder). I like the concept of the app, but there is no way (e.g. emails to buyers asking for review) to encourage shoppers to leave reviews. I'll see how long it takes for someone to leave our first review.
Aug. 7, 2020
Excellent customer service. They helped me install SMILE within 1 day of my email because I had difficulty installing it.
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