ShopPad Smile: Product reviews
The reviews are overwhelmingly positive, with many users praising the app’s simplicity, quick setup, and ability to drive immediate visitor engagement through emoji-based reactions. Several reviewers highlight the usefulness of the stats/dashboard for seeing instant feedback, and multiple comments mention excellent, fast, and helpful customer support that assisted with installation or troubleshooting. Users also appreciate the app’s straightforward concept and its value for encouraging trust and interaction without requiring visitors to write formal reviews. The main negatives are centered on missing features and setup friction. A few users mention that installation can require code changes, which is difficult for non-coders, and some wish the app offered more customization options such as additional emoji sets or adjustable sizes. Another recurring concern is the lack of deeper reporting or overview tools, such as dashboards to compare reactions across products or collections, and one reviewer noted there is no built-in way to encourage shoppers to leave reviews via follow-up emails. Overall, the app is seen as effective and easy to use, but users want more analytics and customization.
Review RSS feed
A good app to increase quick engagement with visitors with emojis Interesting concept. Emoji Stats on the dashboard are helpful
I like this app and I think it is simple and easy to use and we can see instant reactions to visitors for each product or posts with stats without them taking time to do a formal review, I would suggest that if we can have more choice of emoji set for more unique customization as well can change the sizes to suite individual needs for the sites.
Good App! Best Support! Really fast response on their side. Good Job Jordin! If you'd like to have more customer engagement then add this app your Shopify profile.
I just installed the app a week ago, so there is not much to review. Installation process is fairly easy, although it requires inserting some code into one's Shopify Theme (I am NOT a coder). I like the concept of the app, but there is no way (e.g. emails to buyers asking for review) to encourage shoppers to leave reviews. I'll see how long it takes for someone to leave our first review.
Excellent customer service. They helped me install SMILE within 1 day of my email because I had difficulty installing it.
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